Contract Support Administrator

2 days ago

Hinckley, United Kingdom Prism Medical UK Full time

**Why Prism Medical UK?**

Are you looking for a technically varied and rewarding role? We have an exciting opportunity to join our team as a Contract Support Administrator.

Prism Medical UK is part of the Prism Healthcare Group, who are a reputable healthcare company employing circa 600 colleagues, across various locations within the UK. We work with a variety of mobility equipment, including moving, handling and bathing devices, committing to the ongoing safety and wellbeing of the people who use our equipment. Through our family of brands, we are best positioned to share our experience and expertise with every client and customer.

**What You'll be Doing**

Working within a small team, the Contract Support Administrator is responsible for providing administrative support for our roster of public sector contracts.

You will be expected to manage a busy and varied daily workload, within tight timelines and to a high level of accuracy and be skilled at dealing with external customers and internal departments.

**Essential Duties**
- Daily collation of installation reports and schedules
- Liaison with sub-contractors to ensure timely updates on installation activities
- Order follow up with manufacturing partners
- Responding to internal and external customer enquiries regarding contract activity including schedules for site surveys and on-site installations
- Monitoring and tracking of outstanding orders
- Management of the job tracking database
- Collating scheduling and installation activity on the job tracking database
- Liaising with public sector clients to update on activity progress and being the central contact point for all contract-related queries

**Personal Characteristics (Attitude)**
- Accurate data entry skills with keen eye for detail
- Ability to reprioritise and follow customer-specific requirements
- Ability to multi-task and stay calm under pressure
- Team player who can work autonomously
- Competent in Microsoft Office Applications (specifically Excel)

**Desirable**
- Experience of working with internal teams and external suppliers and clients
- Experience of patient lifting and handling
- Knowledge of PUKM software packages and internal processes

**Essential**
- Educated to at least GCSE level, with 3 x A-C passes, 2 of which are in Math's and English
- Numerate and literate

**Further Details**
- Part-time hours - half a day, 5 days a week (20 hours)

**Job Types**: Part-time, Permanent
Part-time hours: 20 per week

**Benefits**:

- Casual dress
- Company pension
- Life insurance
- On-site parking
- Sick pay
- Wellness programme

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Hinckley, LE10 1SN: reliably commute or plan to relocate before starting work (preferred)

Work Location: One location

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