Field Account Executive

4 days ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Lightspeed Commerce Full time

Newcastle upon Tyne, England, United Kingdom

Lightspeed is looking for a Field Sales Account Executive, to join our growing UK Hospo team. You will be implementing a strategy that will require you to have a physical presence across Newcastle. Each month you will drive the sales cycle from lead generation to demonstrations, to closing deals.

Lightspeed's Hospitality team is now in hyper-growth mode. Our process has been refined and optimised at a smaller scale in the last few years, now is the time to expand our team and our reach.

What you'll be doing:

  • Becoming an expert in the UK Hospo industry
  • Monitoring the organisation's competitors, their products and marketing strategies
  • Researching and forecasting sales and developing sales strategies and methods and evaluating their effectiveness based on your catchment area.
  • Converting prospects into successful customers through customer sales methods such as door-to-door, cold calling and presentations - all in person.
  • Carrying out the whole sales cycle which includes identifying and developing leads, meeting with your clients, creating value propositions, structuring financial deals, negotiating contracts, and closing deals.
  • Visiting customers on a regular basis to identify their business challenges & pain points
  • Successfully running in person demonstrations of the retail product
  • Maintaining up-to-date records within Salesforce CRM solution
  • Processing sales quotes and deadlines in an accurate manner
  • Analysing, reporting and taking action on pipeline metrics
  • Developing outbound initiatives to maximise your own performance
  • Working with the marketing and sales team on developing new strategies to grow our sales pipeline based on conversations and input you will be having in the market
  • Driving performance to consistently meet monthly, quarterly and annual goals
  • Create new business through network events

What you'll be bringing:

  • Relevant sales experience in a Field and outbound environment, preferably in a solution-sales / technology-related
  • Strong experience in hospitality
  • Strong understanding of sales development best practices
  • Ability to manage time effectively and efficiently
  • Excellent customer service and telephone skills, including strong listening, verbal and written communication
  • Demonstrated ability to meet and/or exceed sales targets
  • Experience using Salesforce or comparable CRM experience to manage and organise pipeline
  • A love of numbers: you recognise a quantitative approach to making decisions
  • Ability to thrive in a competitive, dynamic and quota-driven environment
  • Proficiency in English, any other language is a nice to have
  • An entrepreneurial and agile mindset, a bias toward action and an ability to pivot when needed to meet business needs and objectives

Who we are:
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.

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