Product Researcher

Senior Product Researcher Join to apply for the Senior Product Researcher role at Instem. Location Stone, Staffordshire. Hybrid working, 2 days a week in our Stone Office. Status Permanent, Full Time Package Competitive Salary, Flexible Working, Development & Opportunity (Personal & Technical), Private Medical (Optical & Dental options), Matching Contributory Pension, 25 Days Leave + Public Holidays + Buy and Sell Scheme, Life Insurance, Referral Scheme, Employee Assistance Program, Benefits Hub. About Instem We’re a global provider of bespoke industry leading software solutions and services, enabling our clients to bring life‑enhancing products to market faster. Over 700 pharmaceutical clients rely on our software, and over 50% of the global drug discovery process runs through our solutions. Culture / Environment Fast‑growing, supportive, communal, family‑feel environment. We promote solution‑based thinking, full flexibility and empowerment, and invest in people’s wellbeing and personal growth. Role Summary The Senior Product Researcher plays a key role in driving the research that informs and shapes Instem’s product vision and strategy through evidence‑based insights. This role blends strategic thinking with hands‑on research execution, regularly engaging with customers and industry partners to uncover insights that guide product decisions, support innovation, and drive business impact across the pre‑clinical R&D space. Responsibilities Plan and deliver research initiatives that align with company and product goals, embedding research throughout the product lifecycle. Identify critical research opportunities to address user needs, market trends, and customer pain points. Integrate research findings with internal data sources to create compelling narratives that inform strategic decisions. Apply and adapt frameworks and methodologies for effective user research, ensuring high‑quality, reliable, and timely insights. Synthesize complex research findings into clear, actionable insights that inform product direction, innovation, and growth. Collaborate closely with product managers, designers, engineers, and other stakeholders to ensure research findings are effectively communicated and influence product development decisions. Use and expand our Research Operations Framework to track, measure, and communicate the impact of research on business and product outcomes. Stay current with emerging research methodologies, tools, and technologies. Contribute to building a culture of research‑driven decision‑making across the organisation by sharing insights, frameworks, and best practices. Adhere to Instem’s Quality Management System to ensure all work is handled securely, professionally, and diligently. Skills You’ll Need Significant experience in B2B product or user research, ideally in Life Sciences or a related discipline. Strong strategic thinking and problem‑solving skills, with the ability to translate research into business and product strategy. Expertise in qualitative and quantitative research methods (in‑person and online), including workshop design and facilitation, user journey creation, interview & survey techniques, and data analytics. Excellent communication and storytelling skills with the ability to present complex data to diverse audiences. Ability to manage multiple concurrent research projects. Familiarity with agile product development processes. Equal Opportunity Employer An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Instem stores and processes data using an Applicant Tracking System (ATS). Click below for more information regarding our privacy policy. #J-18808-Ljbffr