Human Resources Operations Manager

5 days ago


Leeds, United Kingdom Four Recruitment Full time

Associate Director – Recruiting HR roles across Manchester and Lancashire An exciting vacancy has arisen for a HR Operations Manager to join a fast‑growing HR team based in Leeds. This is a fantastic opportunity to join a values‑driven business that prides itself on delivering a quality service. The role is key to leading the delivery of operational HR support across the business, covering all areas of HR administration, first‑line support for managers and employees, and ER case management. Below is an overview of the role in more detail: Partnering with others in the HR function to build a seamless service delivery and alignment with the broader people strategy Leading a team of HR operational specialists, including the HR Support Team Leader, and driving performance and engagement Monitoring service performance metrics and working to continuously improve processes that enhance efficiency and employee satisfaction Ensuring compliance with data protection and employment legislation across the service Liaising with payroll to ensure a seamless process for starters, leavers and contractual changes Leading the ER support for the group and line‑managing a small team of ER Advisors Leading on complex and high‑risk ER cases and supporting with tribunal claims where necessary Developing and maintaining ER policies Ensuring the right processes exist between HR operations, ER and the People Partnering team Building capability across the business through coaching and training Analyzing data to identify trends and implementing appropriate solutions to address any issues This is a full‑time role with hybrid and flexible working; it requires a presence in the office approximately three days a week. The role welcomes a broad range of experience, though a proven track record of managing teams in a fast‑paced, multi‑site organisation and exposure to large‑scale change such as TUPE and M&A activity is preferred. Strong skills in building senior‑level relationships are essential. Please send your CV for immediate consideration. Seniority level Mid‑Senior level Employment type Full‑time Job function Human Resources Industries Transportation, Logistics, Supply Chain and Storage, Utilities, and Retail Location Leeds, England, United Kingdom #J-18808-Ljbffr



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