Rapid Response Co-ordinator

6 hours ago

Chester, United Kingdom Independence Support ISL Full time

Rapid Response Co-ordinator Apply now to join Independence Support ISL’s Rapid Response Team and help deliver life‑changing mental health support across Cheshire and The Wirral. Location & Working Hours Location: Chester (working alongside the NHS Crisis Line Team) Hours: 7 am–4 pm & 3 pm–midnight (on a 7‑day rota, including on‑call duties) Contract: Bank (zero hour) Rate: £13.60 per hour About ISL Independence Support Ltd (ISL) partners with the NHS to deliver fast, compassionate, and effective mental health support across the North West. Our mission is simple – to help people get the right mental health support, at the right time, in the right place. As part of our dedicated Rapid Response Team, you’ll be working alongside NHS services in Cheshire and the Wirral to make a real difference in people’s lives every single day. About the Role We’re recruiting Rapid Response Coordinators to help ensure smooth, timely, and coordinated support for people in mental‑health crisis. In this vital role, you’ll be responsible for coordinating staff, transport and resources across NHS sites – helping ensure every patient receives the care they need without delay. Key Responsibilities Coordinating support staff across NHS hospital sites to provide rapid, person‑centred care. Liaising with A&E departments, ward teams, patient liaison staff, and transport services. Managing transport and deployment logistics to maintain efficient patient flow. Enhancing outcomes through clear communication, planning and teamwork. What We’re Looking For We’re seeking motivated and compassionate individuals who can stay calm, organised and proactive in fast‑paced situations. You’ll bring: Excellent communication and coordination skills. Confidence managing multiple priorities and services. A problem‑solving mindset with the ability to think on your feet. Strong organisational and administrative abilities. Why Join ISL? Be part of an innovative partnership supporting NHS crisis services. Work with a values‑driven organisation that truly cares about people’s well‑being. Gain valuable experience in mental‑health crisis coordination and healthcare operations. Seniority Level Entry level Employment Type Other Industry Civic and Social Organisations #J-18808-Ljbffr

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