Automotive Fleet Support Coordinator

2 days ago

Harlington Greater London, United Kingdom Red Sky Personnel Ltd Full time

Automotive Fleet Support Coordinator (Fixed Term – 12 Months) -Heathrow Airport

Airport-Based 24/7 Operations | Rotating Shifts

£32,088 

Turn your automotive experience into an airport operations career

Are you from an automotive, fleet, or workshop background and looking for something different? This is an opportunity to move into a fast-paced airport environment, supporting Ground Service Equipment (GSE) operations and keeping critical fleets moving around the clock.

As a Fleet Support Coordinator, you’ll be at the centre of operations — coordinating fleet availability, responding to breakdowns and incidents, and working closely with customers, engineers, and suppliers to minimise downtime.

Automotive Fleet Support Coordinator What You’ll Be Doing

Provide first-line telephone support to customers regarding fleet availability and incidents

Coordinate breakdowns, defect reports, recoveries, and service status updates

Monitor and manage SLA recovery plans and customer communications

Investigate vehicle-related aircraft delays and share findings with customers

Liaise with workshops, suppliers, subcontractors, and manufacturers

Allocate jobs and raise service requests and purchase orders using SAP

Track fleet movements, repairs, and associated costs

Escalate safety issues, incidents, and operational risks appropriately

Maintain accurate records and promote a strong safety culture

Automotive Fleet Support Coordinator What We’re Looking For

Experience in automotive, fleet, workshop, logistics, or vehicle maintenance environments essential

Background in customer service, coordination, or call-centre-style support

Good understanding of vehicle maintenance and operational workflows

Comfortable using IT systems (SAP experience advantageous)

Strong organisation, communication, and problem-solving skills

Proactive, calm under pressure, and customer-focused

Able to work rotating day and night shifts

Automotive Fleet Support Coordinator Why Apply?

Use your automotive knowledge in a unique airport setting

Be part of a 24/7 operational environment where no two days are the same

Gain exposure to aviation and ground support equipment operations

Work within a safety-led, professional, and team-focused environment

Opportunity to develop long-term career pathways within fleet and operations

Automotive Fleet Support Coordinator  Hours & Shift Pattern

Rotating Day & Night Shifts (4-week cycle): Working 4 on 4 off shift pattern

Days: 05:30–17:30 or 06:00–18:00

Nights: 17:30–05:30 or 18:00–06:00

Automotive Fleet Support Coordinator Benefits

Competitive salary and benefits package

6% employer pension contribution

3x salary life assurance

Private medical cover

Employee Assistance Programme (EAP)

Apply Now

If you have a strong automotive or fleet background and want to apply your skills in an airport operations environment, we’d like to hear from you

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