IT Operations Manager

6 days ago


Northampton, United Kingdom Totum Partners Full time

IT Operations Manager (Infrastructure, Networks & Security) This role requires someone fully onsite and would suit a hands-on operations manager. Base pay range Direct message the job poster from Totum Partners. Responsibilities The IT Operations Manager is responsible for overseeing the day‑to‑day operations of the firm’s IT infrastructure to ensure systems, networks, and services are reliable and secure. Support the IT Director with the implementation of the firm’s IT strategies. Manage, maintain and optimise the firm’s on‑premises and cloud‑based infrastructure. Oversee backup and system security operations in accordance with the firm’s policies. Manage the Cyber Essential Plus accreditation renewals and help the firm with audits for ISO27001 compliance. Identify and manage operational risks. Provide hands‑on support and participate in the out‑of‑hours support rota as required. Assist the IT Director with the management of IT vendors, contracts, and software licenses. Prepare monthly management reports of team/service activities, tasks, and operational metrics. Skills Required Previous experience as an IT Operations Manager, covering Infrastructure, Networks & Security. Experience supporting & managing M365 (Exchange, SharePoint, OneDrive), O365, SQL, Active Directory, PowerShell, VMware, Azure, Network Protocols, Enterprise Backup, Replication and Business Continuity and Disaster Recovery. Proven experience in IT infrastructure planning, development, and operations. Strong understanding of Data Security and Cyber Security basics. Seniority level Mid‑Senior level Employment type Full‑time Job function Information Technology Industry Legal Services and Law Practice #J-18808-Ljbffr



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