Desktop Support Engineer – 1st and 2nd Line – Kingston, Surrey – Hybrid

3 days ago


Kingston upon Thames, United Kingdom Guardian Jobs Full time

Desktop Support Engineer – 1st and 2nd Line – Kingston, Surrey – Hybrid – £45,000, ASHDOWN GROUP Service Desk based. A highly successful and rapidly growing business based in Kingston, Surrey is looking for a personable IT Support Engineer to join their Service Desk Team. Supporting the Service Desk Manager you will provide an excellent 1st and 2nd line support service to internal IT users, clients and VIPs. This is front line, customer facing hands on technical role supporting a Windows and M365 environment. Hybrid working is offered – 3 days per week in the Kingston office and 2 days at home. Key responsibilities Investigating, diagnosing, troubleshooting and resolving issues for office based and remote users to agreed SLAs Providing 1st and 2nd line desktop, laptop and mobile device support across a variety of systems and services including M365 Completing ad hoc project work such as device builds, IT onboarding and application deployment Qualifications Windows 10 and Windows 11 Microsoft Office applications both desktop and M365 deployed: Word, Excel, Teams, Outlook, SharePoint Mobile device (including via MDM) mostly Android and laptop estates VPN Good understanding of security good practices Good documentation skills The ideal candidate will have previous experience as a Service Desk Analyst or IT Support Engineer. You will have strong incident resolution, service request fulfilment, asset and configuration and database management skills. ITIL Foundation accreditation is a bonus. Salary £35,000 - £45,000 (depending on experience) plus benefits. #J-18808-Ljbffr



  • Kingston upon Thames, United Kingdom Ashdown Group Full time

    IT Support Engineer – 1st and 2nd Line – Kingston, Surrey – Hybrid - £40,000A highly successful and rapidly growing business based in Kingston, Surrey are looking for a personable IT Support Engineer to join their Service Desk Team. Supporting the Service Desk Manager you will provide an excellent 1st and 2nd line support service to internal IT users,...


  • Kingston upon Thames, United Kingdom Guardian Jobs Full time

    IT Support Engineer – 1st and 2nd Line – Kingston, Surrey – Hybrid - £40,000, ASHDOWN GROUP A highly successful and rapidly growing business based in Kingston, Surrey are looking for a personable IT Support Engineer to join their Service Desk Team. Supporting the Service Desk Manager you will provide an excellent 1st and 2nd line support service to...

  • IT Support Engineer

    2 weeks ago


    Kingston Upon Thames, United Kingdom Ashdown Group Full time

    A highly successful and rapidly growing business based in Kingston, Surrey are looking for a 2nd Line IT Support Engineer to join their IT team.Please note - this organisation offers hybrid working; 2 days in the office and 3 at home per week. This is a brilliant opportunity to join a sociable, collaborative and supportive team with real long term career...


  • Staines-upon-Thames, United Kingdom Proactive Appointments Full time

    **2nd Line Support Engineer** Onsite - 24/7 shift - 4 on/4 off - 8am-8pm/8pm-8am Inside IR35 Our client a Surrey based technology company have an exciting opportunity for a 2nd Line Support Engineer to join their team on an initial 3 month contract. The 2nd line support engineer will have opportunities to work with a multitude of technologies,...


  • Newcastle Upon Tyne, United Kingdom Ark Search Full time

    **2nd Line Support Engineer** **North Shields** **Salary: £25,000 - £35,000 per annum** You will become part of the digital services team and will play an essential part in their delivery via excellent technical support. **Key responsibilities**: - To provide 2nd line technical support in relation to Desktop, Network, Telecommunications,...


  • Kingston upon Thames, United Kingdom Ashdown Group Full time

    Linux Administrator – £80,000 plus benefits -Kingston, Surrey – Hybrid working A highly successful and growing software house based in Kingston, Surrey are looking for an experience Linux Administrator to join their team. As the Linux Administrator you will help to maintain the efficient, secure and reliable running of company infrastructure including...


  • Walton-on-Thames, United Kingdom Talent Finder Full time

    **2nd Line Support Engineer | Hybrid | **Full Time 8 am to 6 pm Monday - Friday with one hour lunch break **| £28,000-£33,000 per annum depending on experience** Our client delivers secure, cost-effective end to end technology solutions that align with their customer’s business objectives. Their range of cloud services enables their customers to...


  • Kingston Upon Thames, United Kingdom Kingston College Full time

    The Support Technician will provide IT technical support and ensure the availability of ICT systems and services as well as telephony services across the College Group. You’ll provide 1st line and 2nd line ICT support to all employees and supported clients including assisting with day-to-day escalations and investigating complex problems or repeat...

  • IT Support Specialist

    2 weeks ago


    Kingston upon Thames, Greater London, United Kingdom Advanced Resource Managers Full time £45,000 - £55,000 per year

    IT Support Specialist12-Month Contract – Inside IR35Kingston-upon-Thames – hybrid working – 3 days a week on siteEngineering sectorPurpose of the position: As IT Support specialist you will respond to the UK ICT Manager. You will provide 1st and 2nd support to ensure smooth and efficient IT operations for employees and contractors within the UK.How can...


  • Newcastle Upon Tyne, United Kingdom ITECCO Full time

    **2nd Line IT Support Technician** **Location**: Newcastle, UK **Salary**: £24,000 - £28,000 An exciting opportunity has arisen for a **2nd Line IT Support Technician** to join our Managed Service Provider team. You will work collaboratively with our 1st Line Support team, analysing and diagnosing technical problems and ensuring that all customer queries...