Sales Account Administrator

Instron High Wycombe, England, United KingdomJoin or sign in to find your next jobJoin to apply for the Sales Account Administrator role at InstronInstron High Wycombe, England, United Kingdom3 days ago Be among the first 25 applicantsJoin to apply for the Sales Account Administrator role at InstronJob DescriptionWe are seeking a proactive, detail-oriented Sales Account Administrator to support our UK sales team. In this pivotal role, you will manage the administrative functions that underpin our sales operations — from order processing and CRM updates to customer communication and documentation handling.Job DescriptionWe are seeking a proactive, detail-oriented Sales Account Administrator to support our UK sales team. In this pivotal role, you will manage the administrative functions that underpin our sales operations — from order processing and CRM updates to customer communication and documentation handling.If you're highly organised, thrive under pressure, and enjoy working cross-functionally with teams across Sales, Service, Finance, and Logistics — this could be the role for you.Key Tasks & ResponsibilitiesSupport the UK sales team to achieve sales goals and customer satisfaction.Manage order entry and update order progress via CRM (including MOCT creation in Agile) and order acknowledgement to customers.Maintain accurate records of leads, prospects, and sales campaigns in CRM.Coordinate with internal teams to communicate shipping details (ETA, tracking) to customers.Follow up on overdue payments and support after-sales customer satisfaction.Update and distribute the weekly Rolling Order Summary Sheet.Provide regular reporting on opportunities from CRM.Raise and process RMA requests, concessions, order amendments, and warranty orders.Create and update customer accounts in IFS; complete supplier setup forms.Prepare basic quotations and provide lead times to support the sales cycle.Liaise with Service teams to ensure coordination on service-related orders.Ensure all documentation (tenders, contracts, transactions) is accurately saved and managed.Collaborate with business teams in the UK and Germany to ensure timely order processing.Perform other related duties that may be required from time to timeKey Competencies & SkillsStrong communication and interpersonal skills.Meticulous attention to detail with high levels of accuracy.Assertive and confident when liaising with sales engineers and other stakeholders.Able to manage multiple priorities and work effectively under pressure.Collaborative mindset; team player with a proactive, can-do attitude.Highly organised and process-driven.QualificationsMinimum of 3 years’ experience in sales administration, customer service, or office support.‘A’ level, NVQ, or equivalent qualification.Strong Microsoft Office skills (Excel, Outlook, Word); experience with CRM systems (preferably Salesforce) and ERP systems (e.g. IFS, Agile) is a plus.Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionSales and Business DevelopmentIndustriesIndustrial Machinery ManufacturingReferrals increase your chances of interviewing at Instron by 2xGet notified about new Sales Administrator jobs in High Wycombe, England, United Kingdom.Slough, England, United Kingdom 6 days agoHigh Wycombe, England, United Kingdom 1 month agoSlough, England, United Kingdom 1 week agoHigh Wycombe, England, United Kingdom 4 days agoReading, England, United Kingdom 2 days agoTaplow, England, United Kingdom 2 weeks agoHemel Hempstead, England, United Kingdom 1 week agoReading, England, United Kingdom 2 weeks agoHemel Hempstead, England, United Kingdom 5 days agoWindsor, England, United Kingdom 1 week agoBracknell, England, United Kingdom 3 weeks agoStaines-Upon-Thames, England, United Kingdom 3 weeks agoSales Assistant - Full Time - Heathrow Airport T5Hounslow, England, United Kingdom 2 months agoLondon, England, United Kingdom 21 hours agoWembley, England, United Kingdom 3 weeks agoEast Molesey, England, United Kingdom 1 day agoLondon, England, United Kingdom 1 week agoStaines-Upon-Thames, England, United Kingdom 3 weeks agoUxbridge, England, United Kingdom 4 days agoSALES ASSISTANT (16 hours Fix Term, Windsor)Windsor, England, United Kingdom 1 month agoUxbridge, England, United Kingdom 1 day agoSlough, England, United Kingdom 1 week agoFleet, England, United Kingdom 3 weeks agoHenley-On-Thames, England, United Kingdom 6 days agoReading, England, United Kingdom 1 month agoUxbridge, England, United Kingdom 6 days agoSlough, England, United Kingdom 4 weeks agoAylesbury, England, United Kingdom 3 weeks agoFeltham, England, United Kingdom 3 weeks ago8hr Part time Sales Assistant, Kurt Geiger, Heathrow Terminal 4Hounslow, England, United Kingdom 1 week agoUxbridge, England, United Kingdom 6 days agoReading, England, United Kingdom 1 month agoHammersmith, England, United Kingdom 6 days agoWe’re unlocking community knowledge in a new way. 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