Contact Centre Team Lead

We are currently recruiting a Contact Centre Team Leader on a 13-month temporary contract to support the operations of our busy Customer Contact Centre. Reporting directly to the Customer Contact Coordinator, the successful candidate will play a key role in leading a dedicated team of customer service agents.This is an excellent development opportunity for...

We are currently recruiting a Contact Centre Team Leader on a13-month temporary contractto support the operations of our busy Customer Contact Centre. Reporting directly to the Customer Contact Coordinator, the successful candidate will play a key role in leading a dedicated team of customer service agents.This is an excellent development opportunity for...

**Customer Contact Centre Advisor** **Job Ref No: CCA.2025.11** Shelbourne Motors is one of Northern Ireland’s most progressive and award-winning automotive groups. Operating across two state-of-the-art locations, we proudly represent **Toyota, Nissan, Kia, Renault, Dacia and Maxus**, alongside our **AutoSelect** used car supermarkets and our expanding...

Essential Criteria Developed knowledge of customer service procedures and call handling activities. Developed knowledge of associated IT and telephony systems e.g. SAP-ISU, FMWS, WCE, HVCH, NICE. Demonstrate the ability to positively influence safety behaviours and establish a safety value. Ability to deal with customer queries received via Social Media and...

Customer Contact Centre AdvisorJob Ref No: CCA Shelbourne Motors is one of Northern Ireland's most progressive and award-winning automotive groups. Operating across two state-of-the-art locations, we proudly represent Toyota, Nissan, Kia, Renault, Dacia and Maxus, alongside our AutoSelect used car supermarkets and our expanding Fleet (fleet4u) and Rental...

As a Call Centre Consultant, you will be representing the UK’s leading entertainment company, speaking to a range of different customers on a daily basis. You will have conversations about the exciting packages and services that are available to customers! You will be empathetic and understanding, as some customers may need their package tailoring to suit...

A leading security systems service provider in Craigavon seeks a skilled Alarm Receiving Centre Administrator. This full-time position involves administrative duties within the Alarm Monitoring Centre, including processing orders, handling customer queries, and managing day-to-day operations. The ideal candidate will thrive in a dynamic environment,...

A leading energy provider in Craigavon is seeking a Customer Operations Manager to lead its customer service operations. The successful candidate will oversee teams such as the Contact Centre and Vulnerable Customer Team, drive efficiency, optimise service delivery, and ensure compliance with regulatory standards. The role focuses on enhancing the customer...

**Customer Service Team Member at The Rink Arena** We are looking for new staff to join our customer service team. **Description**: Applicants must be available for work Weekends and have some flexibility for public holidays. As a member of the Rink team, no day will ever be the same, so we’re asking for applicants who are enthusiastic and...

We are currently recruiting for an energetic **Garden Centre Supervisor** to join us as in our store at the Rushmere Shopping Centre! This role is Part Time and requires working 20 hours a week with a flexible working pattern to work in the daytime, evenings and weekends. **What will my role involve as a Garden Centre Supervisor?** - To provide colleagues...