B3 Response officer DS1

Job Title: Response Officer Night Only (Temporary)Salary: £26,403 – £28,142 (pro rata) + shift allowance & weekend enhancementsHours: 35.25 hoursContract: TemporaryLocation: Leedswatch Overview You will work 35.25 hours per week on a 4 days on, 4 days off shift rota from 17:00 to 04:00. The post is temporary until 31 July 2026 with a basic starting salary of £28,142 per annum pro‑rata and potential to earn £37,428 with enhancements. Leeds City Council, one of the largest employers in the region, is looking for individuals who embody its values and ambitions. About You As a Response Officer you will: Respond to and witness noise complaints, asking perpetrators to reduce or stop noise levels. Document observations in accurate paperwork and attend court as required. Conduct routine patrols and security checks at various locations. What You Will Bring Full UK driving licence and ability to drive safely. Pass Police vetting and retain a clear criminal record where required. Maintain accurate records in compliance with regulations, policy and legislation. Willingness to attend court and give evidence when necessary. Work independently, make decisions within agreed criteria and handle difficult situations. Excellent communication skills and a team‑player attitude, with motivation and critical thinking. About the Role As a Response Officer (Nights only) you will work in pairs to evaluate noise nuisance reports against Section 79(1) of the Environmental Protection Act 1990 and the Anti‑Social Behaviour, Crime & Policing Act 2014. You will provide a professional service to customers and partners, supporting crime reduction and the Safer Leeds Plan. What We Offer Competitive salary, annual leave and statutory holidays. Membership of the West Yorkshire Pension Fund with generous contributions. Flexible and hybrid working arrangements where service requirements allow. Clear career pathway and professional development opportunities. Benefit package supporting well‑being and cost‑effectiveness. Job Purpose To deliver a responsive, professional service to customers and partners, supporting crime reduction in line with the Safer Leeds Plan. This involves working with a team of Response Officers to assess noise nuisance reports and assist public safety. Responsibilities Use own initiative where appropriate. Comply with operational procedures and guidelines. Work flexibly to meet service needs and development. Contribute to Leedswatch promotion and development. Collaborate with Police and other agencies, engaging in action days and initiatives. Use communication tools (radios, telephone, body cameras, mobile CCTV, basic IT). Return calls to confirm noise status and respond to ongoing issues. Contact premises to advise on noise reduction, and if necessary, serve warnings or legal notices. Attend court when required. Maintain professional conduct at all times, even in difficult or abusive situations. Patrol and report all insecurities, securing premises as needed. Handle key management duties and administer dynamic risk assessments. Participate in training, appraisals, and professional development. Support equality, diversity and anti‑discrimination initiatives as per council policy. Work within the council’s flexibility protocol and other relevant policies. Qualifications You must be willing to undertake Security Industry Authority Level 2 BTEC awards for security. Essential Requirements Full current UK driving licence. Accurate record‑keeping and understanding of regulations, policy and legislation. Preservation of crime scenes & evidence. Teamwork and team‑building contributions. Initiative, responsibility and decision‑making within agreed criteria. Effective communication at all levels. Minimum supervision. Conflict resolution skills. Understanding of confidentiality and the Data Protection Act. Preparation of accurate information and witness statements. Attendance at court for evidence provision. Analysis and assessment of appropriate actions to prevent recurrence. Compliance with health and safety policies. Computer package experience. Experience liaising with Police and other agencies. Teamwork to meet targets and deliver a responsive service. Essential Behavioural and Other Characteristics Understand and embrace Leeds City Council values, behaviours and codes of conduct. Commit to continuous improvement toward the council’s health & wellbeing, inclusive growth and zero carbon ambitions. Understand and uphold equality and diversity policies. Active participation in training and development activities. Flexible and adaptable to change and other services’ needs. Compliance with council policies and procedures. Support equality and anti‑discriminatory practices, challenging incidents of racism, bullying, harassment, and abuse. Adhere to the council’s flexibility protocol. #J-18808-Ljbffr