Customer Experience Representative

6 days ago


Leicester, United Kingdom Destiny&Co Travel Agency Full time

Customer Experience Representative (Remote) Join to apply for the Customer Experience Representative (Remote) role at Destiny&Co Travel Agency. As a Customer Experience Representative, you’ll be the first point of contact for clients, ensuring they receive timely and effective assistance with all travel‑related inquiries. You’ll respond to messages, resolve challenges, and follow up to confirm satisfaction. This role requires active listening, patience, and a positive attitude when handling customer needs. Working remotely, you’ll collaborate with other departments to ensure smooth operations. The ideal candidate is compassionate, well‑organized, and driven to create meaningful interactions that enhance client trust and loyalty. Skills: Conflict Resolution Customer Focus Empathy Clear Communication CRM Tools Task Prioritization Seniority level: Not Applicable Employment type: Part‑time Job function: Other Industries: Travel Arrangements #J-18808-Ljbffr



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