Security Operations Administrators
7 days ago
MAN Commercial Protection We are looking for full-time Security Operations Administrators to join our Head Office Team in Solihull. Shift pattern: 4 on 4 off 12 hour day shift Shift timings: 06:30-18:30 Payrate: £13.50ph Main Responsibilities Manage a high volume of calls from colleagues and customers, ensuring issues are resolved promptly and efficiently Assist colleagues across the UK with booking on/off processes Report writing and completing incident forms Rostering/scheduling, regularly communicating with site leaders and making required changes and updates Ensure any health & safety or HR issues are escalated accordingly Problem solve by liaising with contract managers regarding workplace issues, activity reports, complaints, and queries Handle a high volume of both inbound and outbound calls from all levels throughout the organisation Proactively keep up to date on new procedures, systems and information regarding standard operating protocols of the company Maintain an updated knowledge of all aspects of the company The Ideal Candidate Will Be passionate about delivering excellent customer service Have experience of a workforce management system Have a genuine desire to help push the business forward, looking at ways to continuously improve processes Have excellent communication skills Be able to work within a team as well as independently and unsupervised Possess excellent communication and IT systems skills Can work under pressure whilst maintaining a positive attitude Have good time management skills Be able to work shift patterns and provide flexibility where required Qualifications and Experience Experience in the security industry would be advantageous but not essential Call centre / Helpdesk experience advantageous Experience using a time and attendance or workforce management system Knowledge of MS Office, Excel and Outlook is an advantage but not essential Experience working on the telephone is essential Experience with Timegate or similar roster management/time management software is preferred, however not essential SIA DS and CCTV are advantageous but not essential as training can be provided Skills Required A valid SIA SG or DS Licence (CCTV Licence is advantageous but not essential as training will be provided) Competent computer skills with a good knowledge of computer systems Excellent communication skills Ability to create comprehensive incident reports Ability to work independently and as part of a team A 5-year checkable work/education history is required Happy to help others attitude Benefits Full uniform supplied Access to in-house training for CCTV and First Aid Free International Professional Security Association (IPSA) membership Perks at Work High Street Discount Scheme Access to 24-hour counselling helpline through IPSA Access to 24-hour legal helpline through IPSA Double pay on Bank Holidays Full training provided Free parking Overtime available on request If this sounds like the ideal role for you, please apply with your CV. We look forward to hearing from you #J-18808-Ljbffr
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Security Operations Specialist – Helpdesk
7 days ago
Metropolitan Borough of Solihull, United Kingdom MAN COMMERCIAL PROTECTION LIMITED Full timeA security services provider in Solihull is seeking a full-time Security Operations Administrator to manage calls and assist with workforce management. The role requires excellent communication skills and experience working under pressure. Candidates should possess a valid SIA SG or DS licence, and experience in customer service is advantageous. This...
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Customer Operations Administrator
5 days ago
Metropolitan Borough of Solihull, United Kingdom Correla Full timeCustomer Operations Administrator – Correla Correla is seeking a dedicated Customer Operations Administrator to support our Managed Services team. This permanent role plays a key part in delivering high‑quality service to customers and driving operational excellence. Responsibilities Customer and Query Management: Understand customer requirements and...
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On-site Operations Administrative Assistant
2 weeks ago
Metropolitan Borough of Solihull, United Kingdom Resource Management Solutions Full timeA staffing solutions company in Solihull is seeking an experienced Administrative Assistant to support the Operational Management Team. You will provide vital administrative support, maintain records, and assist with staff coordination. The ideal candidate will have a strong background in administration, excellent organisational skills, and proficiency in...
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Security Operations Controller
3 days ago
Solihull, United Kingdom ESG SECURITY LTD Full time**ESG Security is an established provider of security services including security guarding, mobile patrols, and key holding.** This is a permanent position, working 3 - 4 shifts per week (days and nights so you must be flexible). **Shift times**: Days: 07.00 - 19.00 and nights are: 19.00 - 07.00 **Rate of pay**: £9.50 per hour **Requirements**: - Must...
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Customer Operations Administrator
2 days ago
Metropolitan Borough of Solihull, United Kingdom Correla Full timeDiscipline : Standard Job type : Permanent Job ref : 009607 Published : 4 days ago Correla are looking for a Customer Operations Administrator to join our Managed Services function. Salary : circa £28,000 (advertised salary achievable for a candidate fulfilling all role criteria) Job Type : Permanent About Us In March 2021, Correla was created, as an...
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Junior Administrator: Office
4 days ago
Metropolitan Borough of Solihull, United Kingdom Emerald Green Energy Ltd Full timeA progressive renewable energy company is seeking a Junior Administrator to support office operations and contribute to a sustainable future. Responsibilities include handling calls, maintaining records, and supporting HR and finance teams. Ideal candidates will have strong organisational skills, be proficient in Microsoft Office, and embody a can-do...
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Chief Information Security Officer
19 hours ago
Metropolitan Borough of Solihull, United Kingdom BNP Paribas Group Full timeHome > Jobs > Chief Information Security OfficerHome > Jobs > Chief Information Security Officer.Job Title: Chief Security Information OfficerLocation:Solihull; a flexible hybrid working model which supports you as well as enabling you to work collaboratively with your colleaguesHours:Full time, Permanent______________________________________________A bit...
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Administrative Assistant
2 weeks ago
Metropolitan Borough of Solihull, United Kingdom RMS Full timeExciting Opportunity! We are looking for a experienced administrator to join #TeamRMS as an Administrative Assistant to support our Operational Management Team. Role : Administrative Assistant Contract : Fixed Term Contract (12 Months) Location : Solihull, West Midlands Salary : Negotiable, dependent on experience About the Role We are seeking an organised...
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Administrative Assistant
2 weeks ago
Metropolitan Borough of Solihull, United Kingdom Resource Management Solutions Full timeExciting Opportunity! We are looking for a experienced administrator to join #TeamRMS as an Administrative Assistant to support our Operational Management Team. Role : Administrative Assistant Contract : Permanent Contract Location : Solihull, West Midlands Salary : Negotiable, dependent on experience About the Role : We are seeking an organised and...
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Security Operations Administrators
2 days ago
Solihull, United Kingdom MAN Commercial Protection Full timeMAN Commercial Protection are looking for full time Security Operations Administrators to join our Head Office Team in Solihull. Shift pattern: 4 on 4 off 12 hour day shift. Shift timings will be: 06:30-18:30. Payrate: £13.50ph Main Responsibilities: * Manage a high volume of calls from colleagues and customers, ensuring issues are resolved in a...
