Customer Operations Administrator
5 days ago
Customer Operations Administrator – Correla Correla is seeking a dedicated Customer Operations Administrator to support our Managed Services team. This permanent role plays a key part in delivering high‑quality service to customers and driving operational excellence. Responsibilities Customer and Query Management: Understand customer requirements and provide accurate, timely information and support. Operational Process Support: Deliver administrative support for operational processes, ensuring processes are followed accurately for all customers. Performance and Quality Delivery: Achieve all key performance metrics, consistently meeting customer requirements and responding to queries within agreed SLAs. Continuous Improvement: Increase process efficiency and productivity, identifying opportunities to drive service and quality improvements. Collaboration and Learning: Work closely with colleagues across the team to enhance processes and improve the customer experience. Qualifications Attention to Detail: Accurately complete tasks and spot anomalies in data or process outcomes. Problem Solving: Identify issues and raise them appropriately, applying logical thinking to propose solutions. Team Collaboration: Work effectively with peers and senior colleagues to support shared goals. Communication Skills: Provide clear written and verbal updates, engaging professionally with internal and external stakeholders. Customer Focus: Demonstrate an understanding of customer needs and a commitment to getting things right first time. Learning Agility: Show a desire to learn and develop knowledge of systems, processes and customer expectations. What We Offer Flexible working arrangements Uncapped annual leave 6‑12% pension contribution Private healthcare 26 weeks’ full‑pay equal parent leave Wellbeing services and more Correla is an Equal Opportunities Employer. We believe in equality of opportunity regardless of race, gender, sexual orientation, disability, age or any other protected characteristic. Your application will be considered solely on the basis of your qualifications and relevant experience. #J-18808-Ljbffr
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Customer Operations Administrator
2 days ago
Metropolitan Borough of Solihull, United Kingdom Correla Full timeDiscipline : Standard Job type : Permanent Job ref : 009607 Published : 4 days ago Correla are looking for a Customer Operations Administrator to join our Managed Services function. Salary : circa £28,000 (advertised salary achievable for a candidate fulfilling all role criteria) Job Type : Permanent About Us In March 2021, Correla was created, as an...
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Metropolitan Borough of Solihull, United Kingdom Correla Full timeA dynamic service provider is seeking a Customer Operations Administrator to support its Managed Services team in the United Kingdom. This role is pivotal in delivering high-quality customer service and driving operational excellence. Responsibilities include managing queries, supporting operational processes, and achieving performance metrics. The ideal...
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Metropolitan Borough of Solihull, United Kingdom Correla Full timeA technology-driven company is seeking a Customer Operations Administrator to support their Managed Services function in Solihull, UK. The successful candidate will understand customer requirements, provide accurate information, and enhance operational processes. With a salary around £28,000, the role emphasizes teamwork, attention to detail, and...
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On-site Operations Administrative Assistant
2 weeks ago
Metropolitan Borough of Solihull, United Kingdom Resource Management Solutions Full timeA staffing solutions company in Solihull is seeking an experienced Administrative Assistant to support the Operational Management Team. You will provide vital administrative support, maintain records, and assist with staff coordination. The ideal candidate will have a strong background in administration, excellent organisational skills, and proficiency in...
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Security Operations Administrators
7 days ago
Metropolitan Borough of Solihull, United Kingdom MAN COMMERCIAL PROTECTION LIMITED Full timeMAN Commercial Protection We are looking for full-time Security Operations Administrators to join our Head Office Team in Solihull. Shift pattern: 4 on 4 off 12 hour day shift Shift timings: 06:30-18:30 Payrate: £13.50ph Main Responsibilities Manage a high volume of calls from colleagues and customers, ensuring issues are resolved promptly and efficiently...
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Branch Administrator
2 weeks ago
Metropolitan Borough of Solihull, United Kingdom SHIPWAYS Full timeBranch Administrator We’re looking for a highly motivated Branch Administrator to support our fantastic team in branch in Shirley. As our Branch Administrator, you will take ownership of office administration accurately, efficiently, and in a professional manner, within a busy, customer-facing estate agency environment. This role requires strong attention...
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Customer Service Administrator M/F
7 days ago
Metropolitan Borough of Solihull, United Kingdom Laboratoire Guerbet Full time £25,000 - £35,000 per yearCustomer Service Administrator M/F (30240)At Guerbet, we build lasting relationships so that to enable people to live better. This is Our Purpose.We are a global leader in medical imaging, offering an extensive portfolio of pharmaceuticals, medical devices, digital and AI solutions, for diagnostic and interventional imaging. As a pioneer in the field of...
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Project Administrator
2 days ago
Metropolitan Borough of Solihull, United Kingdom Coburg Banks Full timeAre you a skilled Administrator with excellent communication and organisational abilities? Our client, a rapidly expanding family-owned business in Solihull, specialises in the manufacture and supply of consumables for the construction industry. They are seeking a dedicated Project Administrator to join their dynamic Projects team and are offering: Annual...
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Project Administrator
4 days ago
Metropolitan Borough of Solihull, United Kingdom Coburg Banks Limited Full timeAre you a skilled Administrator with excellent communication and organisational abilities? Our client, a rapidly expanding family‑owned business in Solihull, specialises in the manufacture and supply of consumables for the construction industry. They are seeking a dedicated Project Administrator to join their dynamic Projects team and are offering Benefits...
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Junior Administrator: Office
4 days ago
Metropolitan Borough of Solihull, United Kingdom Emerald Green Energy Ltd Full timeA progressive renewable energy company is seeking a Junior Administrator to support office operations and contribute to a sustainable future. Responsibilities include handling calls, maintaining records, and supporting HR and finance teams. Ideal candidates will have strong organisational skills, be proficient in Microsoft Office, and embody a can-do...
