Customer Relationship Management Executive

2 weeks ago

Wolverhampton, United Kingdom The Big Phone Store Full time

OverviewAs a CRM executive in our Marketing team, you'll lead in enhancing customer engagement, driving retention and managing data-driven campaigns that build long-lasting relationships with our customers. You'll have the autonomy to create, execute and optimise CRM strategies, leveraging customer insights and data to deliver personalised experiences and improve customer loyalty. This is a crucial role in shaping the way we connect with our customers and you'll be at the heart of the actionResponsibilitiesDevelop, execute and optimise CRM strategies that drive customer retention, engagement and loyalty.Manage and analyse customer data to create personalised and impactful marketing campaigns.Segment customer audiences and deliver targeted communications across multiple channels (email, SMS, etc.).Collaborate with teams to ensure customer touchpoints are seamless and consistent.Monitor campaign performance, assess customer feedback and adjust strategies to improve outcomes.Stay updated with the latest CRM tools, technologies and best practices to enhance customer experience.Work closely with the marketing and product teams to align CRM strategies with overall business goals.Why UsHigh-performance culture, we don't do coasting or mediocrity.Diverse & Inclusive team, our background doesn't matter, your talent does.Real Impact, every role here keeps quality electronics out of landfills.Sustainability focused, we don't just talk about being green; we innovate and take action.Career growth, promotions based on impact, not tenure.Hybrid working available.Qualifications & What You BringYou're a driven marketer with experience in CRM, customer loyalty, and data-driven marketing.You understand the power of customer insights and are passionate about using data to drive decision-making.You thrive in a high accountability, results-driven environment and are eager to make an impact on customer engagement and retention.You have experience in creating tailored marketing campaigns that resonate with customers and drive results.While qualifications and formal education are appreciated, they are not the sole criteria for our hiring decisions. We value individuals with an educated background, but we believe that skills, experience, mindset, and cultural fit are equally, if not more, important. A specific degree or qualification does not automatically make someone suitable for a role; we consider the full picture.BenefitsPermanent roleIndustry sector- Recession ProofStaff DiscountsPrivate Pension SchemeDays out and other social eventsFree onsite parkingEqual opportunities employer, fully committed to diversity, equality and inclusion since 1999Birthdays off and paid for without having to use entitlement after year 2Up to 28 days paid holidayOne extra day holiday rewarded for every year of service from year 2 #J-18808-Ljbffr

  • Customer Service Executive

    2 weeks ago

    Wolverhampton, United Kingdom Precision People Full time

    Customer Service Executive Part-time - 12-month FTC £12.71 p/hWolverhampton  Are you an experienced Customer Service Executive who loves delighting customers and being the first point of contact? If yes, read on… My client is a well-established organisation within the consumer products sector, known for delivering high-quality household solutions and...

  • Relationship Manager

    4 days ago

    Wolverhampton, United Kingdom CLOSE BROTHERS Full time

    OverviewThe Vacancy: At Close Brothers we recruit individuals from all backgrounds and encourage you to apply even if you don’t tick every box. We celebrate diversity, promote inclusivity and are open to discuss flexible work options to help you balance your work and home life.Are you a motivated sales professional ready to make an impact within a...

  • Customer Service Executive

    11 hours ago

    Wolverhampton, United Kingdom Search Consultancy Full time

    Customer Service Executive £22,000 37.5 hours a week Wolverhampton I am currently representing a growing company based in Wolverhampton who are looking for a Customer Service Executive to support their business. This is a fantastic opportunity for someone with customer service experience who is looking to further their skillset. We have immediate start...

  • SALES EXECUTIVE

    2 weeks ago

    Wolverhampton, United Kingdom Kelpie Business Services Full time

    Overview This is a great opportunity for a SALES EXECUTIVE to join a well established BLACK COUNTRY based manufacturing and engineering business producing steel products and providing metal surface finishing services. Basic Salary: £28,000 - £30,000 + bonus / commission OTE: £32,000 - £34,000 (first 12 months) Working: Office based, Monday to Friday, 8am...

  • Digital Customer Service Manager

    1 week ago

    Wolverhampton, United Kingdom Carlsberg Group Full time

    Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Posting Date: 2 Jul 2025Location:Wolverhampton, GBEntity / company: Carlsberg Marston’s Brewing CompanyDigital Customer Service ManagerJob Title: Digital Customer Service ManagerJob Length: Permanent – Full TimeCompetitive Salary with extensive benefits:· Product...

  • Ecommerce Marketing Executive

    2 weeks ago

    Wolverhampton, United Kingdom GSF Car Parts Full time

    Marketing Executive Job Description Reports to: Marketing Manager or Director of E-commerceJob Summary:We are looking for an ambitious proactive and highly organised Marketing Executive with a strong understanding of digital marketing. The Marketing Executive will work closely with the marketing and e-commerce teams to develop implement and optimise online...

  • Field Sales Executive

    11 hours ago

    Wolverhampton, United Kingdom Veritas Partnership Ltd Full time

    **The Company**: This a great chance for an outgoing and enthusiastic individual to join Carte Blanche in a field based sales and account management role. Working with an array of fantastic brands in cards and gifts including Me To You, Tatty Teddy and Violent Veg, thispresents an excellent opportunity to develop your career in commercial FMCG sales....

  • IT Vendor Relationship Manager – Hybrid

    2 weeks ago

    Wolverhampton, United Kingdom OSB Group Full time

    A leading mortgage lender is seeking an experienced professional for IT Supplier Relationship Management in Wolverhampton or Chatham. The role requires strategic management of 300 suppliers, enhancing governance frameworks, and engaging internal stakeholders. Candidates should have strong experience in relationship and performance management, with knowledge...

  • Customer Service Executive

    4 days ago

    Wolverhampton, United Kingdom Arnold Clark Full time

    We’re currently looking for a Customer Service Executive to create an outstanding customer experience at our Wolverhampton Click & Collect branch and help customers get excited about our products. **We offer**: - £24,500 + performance-related bonus of up to £7,800 per annum - 33 days’ annual leave - Flexible working hours - Generous employee...

  • Orders and Customer Engagement Executive

    1 week ago

    Wolverhampton, United Kingdom David Austin Roses Full time

    **Company Overview** David Austin Roses Limited is a world-leading breeder of fine English Roses, renowned for its exceptional varieties and commitment to quality. Based in the picturesque Shropshire countryside, our family business has been celebrated globally for nearly 60 years. **Summary** We are seeking an Order Administrator to join our dedicated...