Service Desk Analyst
6 days ago
Service Desk Support Analyst5 days a week on siteOverviewAs a 1st / 2nd line Support Analyst in a team of Field Engineers and Support Analysts, you will be a key player in ensuring the smooth operation of the IT systems.Based at head office in Northampton, you will provide essential support to around 1000 users across multiple sites around the UK.You will provide support on a range of Microsoft based IT systems especially Microsoft 365 along with a range of bespoke applications.ResponsibilitiesRespond to IT-related telephone calls and emails from colleagues, providing timely and effective support.Log and resolve IT requests within agreed targets.Administer the Microsoft Estate and other key business systems.Monitor and manage IT requests, coordinate projects, handle IT procurement requests, and oversee IT security administration.Oversee the Moves, Additions, Deletions, and Changes (MADC) process, including setting up new users on Microsoft 365.Monitor internal IT mailboxes and respond to colleague requests and automated alerts using the IT Service Management tool.Collaborate with third-party technology and support providers across applications, infrastructure, networking, and telephony.Maintain and update the IT SharePoint page, share best practices, and contribute to our technology knowledge database.Provide general help and advice to users, utilizing remote desktop tools.QualificationsExperience as a 1st / 2nd line support analyst - service desk and deskside supportExperience in IT administration and support of Microsoft-based systems specifically Microsoft 365, along with IP Telephony and networkingExperience with FreshDesk or similarRetail or Automotive background would be beneficial #J-18808-Ljbffr
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Service Desk Analyst
2 weeks ago
Northampton, United Kingdom Deerfoot IT Resources Ltd Full time**Service Desk Analyst £25k per annum Northampton / Hybrid 6 Month - FTC** As a trusted and preferred recruitment partner to this prestigious law firm, we have been asked to assist in the hire of a Service Desk Analyst for a 6 months fixed term contract. The role itself will report directly into the Development Team Leader, with the jobholder responsible...
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Contract Service Desk Analyst
2 weeks ago
Northampton, United Kingdom Redline Group Ltd Full timeRedline are working alongside a leader within the aerospace and defence industry based in Northampton and are looking to find a Contract Service Desk Analyst for an initial 3 month contract. You will be working in a team environment to support a large number of employees with their IT systems, networking and various other support. As the Contract Service...
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Service Desk Analyst
2 weeks ago
Northampton, United Kingdom Som3 Full timeService Desk Analyst *** 5 days a week on site *** £25 - 28k Role Overview As a 1st / 2nd line Support Analyst in a team of Field Engineers and Support Analysts, you will be a key player in ensuring the smooth operation of the IT systems. Based at head office in Northampton, you will provide essential support to around 1000 users across multiple sites...
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Service Desk Analyst
1 week ago
Northampton, United Kingdom Northampton Business Directory Full timeService Desk Analyst 5 days a week on site £25 - 28k Role Overview As a 1st / 2nd line Support Analyst in a team of Field Engineers and Support Analysts, you will be a key player in ensuring the smooth operation of the IT systems. Based at head office in Northampton, you will provide essential support to around 1000 users across multiple sites around the...
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Service Desk Analyst
4 days ago
Northampton, Northamptonshire, United Kingdom som3 Recruitment Full time £25,000 - £28,000 per yearService Desk Analyst*** 5 days a week on site ***£25 - 28kRole OverviewAs a 1st / 2nd line Support Analyst in a team of Field Engineers and Support Analysts, you will be a key player in ensuring the smooth operation of the IT systems.Based at head office in Northampton, you will provide essential support to around 1000 users across multiple sites around the...
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Junior IT Service Desk Analyst
2 weeks ago
Northampton, United Kingdom Northampton Business Directory Full timeAre you an enthusiastic and innovative Junior IT Service Desk Analyst ready for a fast‑paced challenge that will accelerate your career? Do you thrive in customer‑focused IT support and want to take your skills to the next level? If you’re based in Northampton or the surrounding area, this opportunity is tailor‑made for you. About the Company Our...
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1st Line Service Desk Analyst
4 days ago
Northampton, United Kingdom Lucid Support Services Ltd Full time**1st Line Service Desk Analyst - Northampton - 3-6 months (Outside IR35)** A Service Desk Technician’s main responsibility is to provide a high level of customer service to the customer. This includes but is not limited to, updating the end user daily, making sure all tickets are accurately logged and kept up to date. You should have an excellent...
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IT Service Desk Analyst
1 week ago
Northampton, Northamptonshire, United Kingdom Get Jobs Full timeJob Title: IT Service Desk Analyst (Remote) Location: Remote (Open to qualified candidates located in the US, UK, Canada, Australia, New Zealand, Ireland) Compensation: Competitive pay commensurate with experience and role level; specific salary details will be discussed during the hiring process. Role Overview: We are seeking motivated individuals for a...
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2nd Line Senior Service Desk Analyst
2 weeks ago
Northampton, Northamptonshire, United Kingdom Situations Vacant Full time £28,000 per yearJob Description 2nd Line Service Desk Analyst. Exciting new position. Due to expansion of the IT Department we have an exciting role and are looking for candidates to join a thriving organisation who are at the forefront in the technology field. Based in Brixworth, Northamptonshire. £28.000 paPurpose of the role is to…•Provide IT operational support...
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Northampton, United Kingdom Som3 Full timeA technology solutions provider is seeking a Service Desk Support Analyst in Northampton to provide essential IT support to around 1000 users across multiple sites. The role involves responding to support requests, administering Microsoft 365, and collaborating with external technology providers. Ideal candidates will have experience in 1st/2nd line support...