Sales Enablement Manager

OverviewJoin to apply for the Sales Operations Manager role at . We are a scaling fintech and regulated UK bank, with a 10-year track record and a growing international footprint. Having lent over £13bn to date, we are expanding rapidly across the UK and US. Our lending businesses are the engine of growth, complemented by newer lines in Business Banking and Personal Savings. We pride ourselves on a dynamic, entrepreneurial culture — hungry, ambitious, and flexible — and we want to build processes that scale. This role will be the first dedicated hire supporting our sales organisation, working alongside our Chief Lending Officer and reporting into our Director of Lending Strategy. It is a hands-on individual contributor role that bridges sales, product, and operations, ensuring that our originators and support teams have the tools, training, and data to succeed. The role combines Sales Operations (CRM adoption, process design, data quality) with Sales Enablement (onboarding, training materials, playbooks). You’ll work across both the UK and US sales teams, ensuring consistency and accelerating ramp-up as we scale.What You’ll DoCRM Adoption & Data Quality: Drive Salesforce CRM adoption and usage across sales teams; ensure data integrity, accuracy, and completeness for better reporting and insights; work with Product to align CRM and lending systems with sales workflows.Onboarding & Training: Design and implement structured onboarding for new hires across the UK and US; create training materials, playbooks, and collateral to shorten ramp time; run workshops and 1:1 coaching sessions to support adoption and skill-building.Process & Insight: Map and refine sales workflows to make them more efficient without losing flexibility; build dashboards and reports to provide visibility on pipeline, productivity, and performance; partner with leadership to translate data into actionable insights and initiatives.Change Leadership: Act as a player-coach; win buy-in by working alongside originators and support teams; drive behavioural change without “corporatizing” the culture; serve as the connective tissue between Sales, Product, and other functions.What We’re Looking For4–7 years’ experience in Sales Operations, Sales Enablement, or RevOps roles.Proven track record of CRM adoption and process rollout, ideally with Salesforce.Experience building onboarding programs, training content, and playbooks.Strong analytical skills — confident with Excel/Sheets and Salesforce reporting.Excellent communicator who can influence and coach sales teams.Hands-on, resourceful, and comfortable operating in a scaling business with ambiguity.Financial services, fintech, or lending background a plus (but not mandatory).Traits That Will Help You SucceedCommercially aware — understands lending/deal cycles and can speak the sales team’s language.Player-coach — balances listening and guiding; credible with both originators and leadership.Builder mentality — thrives on creating structure where little exists.Pragmatic — can design processes that stick, without adding unnecessary friction.Benefits and PerksEquity. We want people to have a stake in the business so that all our interests are aligned.25 days holidayPersonalized benefits – opt-in to what matters to youSubsidised Private Medical Insurance with BupaEnhanced maternity and paternity leaveWellbeing and social eventsIn-house Barista Bar in London officeSupport causes that matter to you – Volunteering time offSalary sacrifice schemes (Cycle to work, nursery, gym, electric car scheme)Referrals increase your chances of interviewing at OakNorth by 2x.Get notified about new Sales Operations Manager jobs in London, England, United Kingdom. #J-18808-Ljbffr