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Sales Project Co-ordinator

2 weeks ago

Rochdale, United Kingdom Salt Separation Services Limited Full time

Sales Project Co-ordinator Company: Salt Separation Services Location: Rochdale, on-site Department: Sales Compensation: £26,000 - £30,000 per annum About Salt Separation Services: Salt Separation Services have been leading in desalination technology for over 35 years; specialising in the engineering, commissioning and servicing of reverse osmosis (RO) plants that provide drinkable water solutions across a variety of industries. Our systems are used in sectors including naval, oil, cruise ships, and more. We’re committed to designing reliable, high-quality RO and water filtration solutions that meet the unique demands of each industry and customer we serve. Join us on the path to simplifying access to water solutions for a broad and varied client base Position Summary We’re excited to introduce a brand-new role that sits at the heart of our Sales and Operations teams. As Sales Project Coordinator, you’ll play a key part in driving efficiency, streamlining customer handovers, and enhancing cross‑functional collaboration. This pivotal position supports Project tracking and smooth delivery execution, ERP data integrity and management, Customer communications that build trust and clarity and enables our Sales team to focus on strategic selling as part of our business growth. If you're detail‑oriented, proactive, and passionate about making processes run like clockwork, this is your chance to make a real impact. Key Responsibilities ERP & Data Management – Maintain accurate and complete sales and order data in Epicor ERP. Ensure all proposals, orders, and project details are properly recorded, accessible, and aligned with operational needs. Champion an “Epicor‑first” approach to sales data entry. Sales‑to‑Operations Handover – Coordinate structured handovers to ensure delivery teams are fully briefed on customer expectations, commitments, and scope. Act as the central point of contact for ensuring data accuracy during handovers. Project Coordination & Progress Tracking – Monitor sales projects from proposal through to completion, identifying risks and sharing timely updates. Track timelines and proactively flag potential delays to Sales and Operations. Aftersales Project Support – Gather feedback and usage data from Service and Commissioning teams. Share insights with Sales to support customer retention and inform future strategy. Customer & Internal Communication – Serve as a coordination hub for customer updates, internal progress reports, and issue resolution. Ensure clear, timely communication across Sales, Operations, and Service teams. Sales Team Support – Take ownership of administrative and coordination tasks to enable senior team members to focus on strategic selling and mentoring. Support sales forecasting and reporting by compiling accurate data for management. Skills, Knowledge and Expertise Essential: Minimum 2 years’ experience in a project coordination or project support role Strong organisational skills with a proven ability to manage multiple priorities effectively Experience using ERP systems (Epicor preferred) for sales and order management Familiarity with CRM platforms (HubSpot preferred) Clear and confident communicator, comfortable liaising across departments Exceptional attention to detail and a strong commitment to data accuracy Collaborative team player who can also work independently with minimal supervision Self‑motivated and proactive, with a passion for continuous learning and improvement Customer‑focused mindset with a commitment to delivering excellent service Desirable: HNC manufacturing or engineering Experience of projects within Engineering Benefits Competitive employer matched pension scheme (Aviva) Company Bonus Scheme Employee Referral Scheme Free Employee Assistance Services; giving counselling, GP access, financial and wellbeing advice Life insurance Income protection (after 5 years service) Early finish Friday (finishing at 1pm) Plenty of training and development Holiday buy‑back Excellent team building, social and company events Next Steps Our team will look into your application If successful, we’ll arrange a quick chat Initial interview with the hiring manager, including demonstration of your skills Peer interview with some of the people you’ll be working alongside Offer, and hopefully, acceptance Salt Separation Services is committed to creating an inclusive environment where diversity is valued, and we encourage all candidates from all backgrounds to apply. We are very happy to facilitate any adjustment you might need. We’d love to hear from you Apply now. #J-18808-Ljbffr