Sales Assistant
2 days ago
Job Overview Would you like to be part of a retail team that are community based, offer amazing choice and genuine sustainability? Look no further – join us as a Sales Assistant in Kingston. This is a part‑time role working 15 hours a week (Sunday 11:30 – 5 pm, Tuesday 10 – 3:30 pm, Saturday 12:30 – 6 pm) in one of our busy furniture stores. Our stores are fast‑paced and trade 7 days a week. The role requires flexibility to work weekends and bank holidays on a rota basis and is a permanent contract. Responsibilities Engage with customers, providing exceptional service and promoting the charity's mission. Organise and merchandise donated stock creatively to maximise sales potential. Collaborate with the E‑Commerce team to maximise online sales. Operate the till, process payments and handle returns efficiently. Assist with sorting and stocking donations, ensuring displays are appealing. Maintain a clean and safe shop environment, including physically demanding tasks such as lifting large pieces of furniture. Use technology such as the till, PC, smartphone and email with ease. Qualifications SDB Check: Successful candidates will consent to a basic criminal records check. Previous retail experience is not essential; passion, energy and a customer‑service focus are key. Confident working within a team and comfortable guiding volunteers on the shop floor. Able to work well under pressure and on one’s own initiative in a dynamic, fast‑paced environment. Attention to detail and a positive, creative, customer‑service‑focused attitude. Passionate about sustainability and eager to promote the BHF mission. Comfortable with technology and quick to learn new systems. Inclusivity Matters We are committed to fairness and consistency. We use anonymous CV software during the application process to ensure a fair selection. Act Swiftly Early applications are encouraged. We will review submissions throughout the advertising period and may close the advert early. Sponsorship We are unlikely to be able to sponsor applicants in this role due to the minimum salary criteria not being met. Benefits 38 days annual leave (plus the option to sell leave) Holistic support leave of up to 10 additional days off each year Enhanced family policies (maternity, paternity and adoption leave) Wagestream – early access to wages 25 % staff discount Health cash plan (Dental, Optical, Therapies, etc.) Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP) Pension with employer contribution of up to 10 % Cycle to work scheme Gym membership discounts Discounts with a wide range of retailers About BHF At the British Heart Foundation we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online. Since 1961 BHF has helped halve annual deaths from cardiovascular disease in the UK. We also reduce clothing and furniture waste, preventing around 70,000 tonnes of unwanted items from going to landfill each year. #J-18808-Ljbffr
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