Client Relationship Director
4 days ago
Client Relationship Director Key Responsibilities Managing Client Accounts: Serving as the primary point of contact for top-tier clients, managing satisfaction, handling escalations, acting as the client's voice internally, and initiating relationship‑building efforts. Strategic Account Oversight: Develop strategic plans for key accounts, identify upsell/cross‑sell opportunities, and track performance against client‑specific KPIs. Team Leadership: Lead, mentor, and develop the Client Service team, fostering a collaborative, high‑performance culture. Project Delivery: Ensure projects are delivered on time, within scope, and monitor budgets for profitability, recommending workflow improvements as needed. Growth and Retention: Oversee client onboarding and implement strategies to retain and grow high‑value accounts. Marketing & New Business: Represent the agency externally and support the new business team in pitches for strategic clients. Required Skills & Experience Expertise: Deep understanding of the property and place ecosystem, including ownership structure, and the role of brands and marketing communications. Focus: A strong passion for achieving excellence across the entire client experience and a continuous improvement mindset. Interpersonal & Leadership: Excellent communication, presentation, and interpersonal skills; ability to lead, inspire, and collaborate effectively with both internal teams and clients utilizing an authentic leadership style. Commercial Acumen: Strong financial and commercial skillset to ensure profitable work, paired with an entrepreneurial spirit. Experience: 8+ years of agency and client management experience. Proven track record in client satisfaction, growth, and leading/developing a Client Service team. Strong understanding of marketing principles, strategy, and campaign execution. Ability to initiate and lead business discussions with C‑Suite level clients. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business. Closing date: Jan 8th 2026. #J-18808-Ljbffr
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Client Relationship Director
1 week ago
City of London, United Kingdom Morgan Spencer Full time**Client Relationship Director - SME's** **£50,000 - £80,000** **Central London - hybrid working** An exciting opportunity to join a newly structured team within a recognised Membership organization as an Client Relationship Director. You will support the growth of the Membership portfolio and work in collaboration with Client Relationship Managers to...
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Client Relationship Director
2 weeks ago
London, United Kingdom Cpl Life Sciences Full time**Job role**: Client Relationship Director **Location**: City of London **Type**: Permanent CPL have partnered with a London based Medical Communications Agency to help with the hire for a Client Relationship professional. CPL are working directly with the client, if you would like to know furth
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Client Relationship Director
1 week ago
City of London, United Kingdom Morgan Spencer Full time**Client Relationship Director - SME's - South Region** **£50,000 - £80,000** **Central London - hybrid working** An exciting opportunity to join a newly structured team within a recognised Membership organization as an Client Relationship Director. You will support the growth of the Membership portfolio and work in collaboration with Client Relationship...
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Client Relationship Director
4 days ago
City Of London, United Kingdom Randstad Staffing Full timeKey ResponsibilitiesManaging Client Accounts: Serving as the primary point of contact for top‑tier clients, managing satisfaction, handling escalations, acting as the client's voice internally, and initiating relationship‑building efforts.Strategic Account Oversight: Develop strategic plans for key accounts, identify upsell/cross‑sell opportunities,...
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Client Relationship Director
2 days ago
City Of London, United Kingdom Randstad Construction & Property Full timeKey Responsibilities Managing Client Accounts: Serving as the primary point of contact for top-tier clients, managing satisfaction, handling escalations, acting as the client's voice internally, and initiating relationship‑building efforts. Strategic Account Oversight: Develop strategic plans for key accounts, identify upsell/cross‑sell opportunities,...
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Agency Lead
1 week ago
London, United Kingdom Client Relationship Consultancy Full timeCRC is an established global relationship consultancy with offices in Boston, London, Munich, Sydney and Singapore. Our clients are the world's leading communications agencies, including every major agency group. We provide relationship intelligence and consultancy to enable agencies to strategically manage their client relationships and achieve their own...
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Relationship Director
1 week ago
City Of London, United Kingdom Cynergy Bank Full timeJoin to apply for the Relationship Director role at Cynergy Bank Relationship Director - RMT Shape the future of Relationship Management at Cynergy Bank. Join us as a Relationship Director in the Relationship Management team, and make a real impact by helping ambitious businesses and individuals achieve their goals through our award-winning human digital...
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Finance Assistant
6 days ago
London, United Kingdom Client Relationship Consultancy Full time**The role** The Finance Assistant will be responsible for supporting the finance team in managing and developing the financial side of a privately owned and fast growing company. **The Company** The Client Relationship Consultancy is a specialist data driven consultancy supporting clients in the advertising, media, marketing and manufacturing sectors and...
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Client Director
2 weeks ago
City Of London, United Kingdom AIG Full timeJoin to apply for the Client Director role at AIG. We are looking for a Client Director to grow your career at the forefront of insurance distribution. Overview The Client and Broker Engagement (CBE) team manages AIG’s major client relationships across all product lines and drives new business activity. The team provides an elevated, personalised...
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Relationship Director
4 weeks ago
london, United Kingdom Eden Rose Full timePrivate Client Relationship Director (HNW/UHNW) London & South East Basic to £120,000 plus exceptional reward structure. Company An international employee-owned wealth management firm undergoing considerable growth within the UK market. Role Responsible for the provision of complex investment advice to existing and new HNW/UHNW clients, and the development...
