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Claims Adjuster
2 weeks ago
OverviewWe have an opportunity for a Claims Adjuster to join our Claims department at Tokio Marine Kiln. Reporting into the Head of Marine & Aviation you will support the Marine & Aviation team in further developing the company’s market‑leading Marine and offering to contribute to the attraction and retention of profitable business.ResponsibilitiesDelivery through personal ownership and via the team of a first‑class service to all customers.Management of claims arising from the designated portfolio (including those beyond personal authority), either through personal ownership or with a more experienced colleague.Ownership of nominated client relationships to ensure delivery of Claims services that support and develop business objectives.Liaison with Underwriters to fully brief them on claims issues at an individual level.Ensuring fair customer outcomes and commerciality when decision‑making in line with TMK values.Maintaining a clear understanding of the company’s risk appetites in terms of delegated authority, conduct and financial crime.Championing company values and working in accordance with organisational behaviours.Ensuring compliance with relevant rules and regulations related to financial crime and conduct.QualificationsExperience handling Marine, Aviation, Fine Art and Specie claims in the Lloyd’s market.Good working knowledge of ECF.Comfortable working with internal and external stakeholders and knowledgeable of the London market.Strong communication skills, a team player, keen to learn and progress.Key SkillsLoad & UnloadOrganizational skillsFinancial ConceptsFraudMathMediation ExperiencePricingConflict ManagementWorkers' Compensation LawMedicareNegotiationWorkers' Compensation #J-18808-Ljbffr
