Head of Digital Operations
6 days ago
Head of Digital Operations / Digital Operations Manager 3 weeks ago – Be among the first 25 applicants. Return. Division. Bookouture. Department. Operations. Location: Carmelite House, 50 Victoria Embankment, London, United Kingdom, EC4Y 0DZ. Salary: £45,000 - £60,000 (dependent on experience and location) + bonus + benefits. Contact type: Full Time Permanent. Publishing division: Bookouture. Closing date: Monday, 15th December 2025. Who We Are And What We Do Bookouture is a dynamic digital publisher of bestselling commercial fiction. Our unique publishing model and transformative campaigns have created unrivalled international author brands. We connect stories, authors and readers globally, publishing books that reflect the diversity of the societies we live in. Our submissions are always open as we believe that everyone should have the opportunity to share their story. Bookouture is a division of Hachette, one of the largest publishing groups in the UK, with 10 publishing divisions and over 60 imprints. Everyone here is proud to be in the business of opening doors and minds. What you'll be doing Managing a team of two, handling the operational tasks that keep our digital systems running smoothly – managing content delivery, maintaining data quality, and resolving day‑to‑day issues. Overseeing our operations database (Airtable), designing automations, interfaces and workflows. Resolving operational issues as they arise either yourself or by delegation to the team. Providing coding support and solutions. Communicating project outcomes and progress. Team management, review and development. Strategic projects management. Ensuring efficient and accurate content setup and delivery to retail partners. Who we are looking for Advanced Airtable knowledge (including automations, interfaces, workflows). Scripting abilities using various coding frameworks including Python and JavaScript. Proven experience with API integration. Exceptional attention to detail. The ability to prioritise multiple projects and delegate effectively. Clear communication skills across varied audiences. What we offer 28 annual leave days per year, increases to 29 days after 2 years' service and goes up to 30 days after 5 years' (+ bank holidays). Private medical insurance. Dental insurance. Generous pension schemes. Rent deposit loans. 2 community days per year. Summer hours (finishing at 1pm on Fridays during the summer months). Retail discounts through Hachette rewards. Cycle to Work scheme. Eye care vouchers. Wide‑range training library. Development programmes (including mentoring). Up to 70% off book purchases. A charity bookshelf. 12 Staff‑led employee networks that are voluntary, including AgeWise, Gender Balance, Thrive, Pride, All Together, Wellbeing and religious networks. Season ticket loans. And much more The role will be based at our London office, with a blend of in‑office (3 days) and homeworking (2 days) per week. Hachette employs people on the basis of their abilities. We aim to attract and develop talent from a wide and representative range of age, faith, disability, race, gender, sexuality and socio‑economic, regional and cultural backgrounds. If you are shortlisted and need us to make any adjustments to help you attend for interview, please let us know. The Book Trade Charity offers financial support to people looking to enter the book trade but who may struggle to afford the costs of attending interviews and undertaking junior roles. For more information visit www.booktradeentrysupport.org. Apply now. #J-18808-Ljbffr
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