Online Sales Manager

8 hours ago

Welwyn Garden City, United Kingdom Isabel Hospice Full time

Join to apply for the Online Sales Manager role at Isabel Hospice. This range is provided by Isabel Hospice. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range We are looking for an enthusiastic and organised Online Sales Manager to lead our E Commerce Team to help drive the continued growth of our online retail operations. Our E Commerce team are responsible for an Aladdin's cave of unique, antique and collectable items. This is a varied and rewarding role where your work directly supports Isabel Hospice, helping us raise vital funds to provide outstanding palliative care for our community. About the Role Lead and deliver the E Commerce trading strategy across all online platforms Drive growth, optimise product listings, and ensure quality control Champion excellence in customer service, ensuring a seamless online customer experience Manage and motivate the E Commerce, Dispatch and volunteer teams Identify opportunities for new platforms and improved stock generation Monitor and review online channels, providing weekly reports Ensure compliance with Gift Aid Processes and organisational procedures Work collaboratively with Marketing, Fundraising and Retail teams About You Proven success in an E Commerce retail environment, particularly on eBay Strong analytical and reporting skills Effective team leadership, communication and people management skills Problem solver with a pragmatic approach Ability to set clear, measurable goals and objectives, ensuring the team stays on track Curious, driven and keen to continuously improve systems and processes Positive, proactive and hands‑on Team player with a passion for Isabel Hospice’s mission Benefits 27 days holiday – plus bank holidays Pension and life assurance schemes Employee Assistance Programme for health and wellbeing support Health Service Discounts Cycle to Work scheme Refer a Friend bonus If you are ready to take the next step in your career while making a meaningful difference, please apply below. We look forward to hearing from you We reserve the right to close this job earlier if sufficient applications are received, so please apply early to avoid disappointment.Successful applicants will be required to undertake a DBS check.For full details of our inclusion statement, please see our website https://joinus.isabelhospice.org.uk/vacancies #J-18808-Ljbffr

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