Head of Online Strategy

2 days ago


Welwyn Garden City, United Kingdom RHR UK Full time

Tesco Online is the biggest online grocer in the UK and one of the largest in the world, recently reaching over £6bn in sales. Digital growth is core to Tesco's future and this role is pivotal in definiing and executing the strategy to deliver that growth. You will be responsible for: - Leading a team of Strategy managers to define new strategic propositions for Tesco Online based on customer needs, market trends and opportunities to increase sales and profit growth. - Collaborating effectively with multiple stakeholders including Finance, Fulfilment, Customer, Technology, Commercial and other Online Development teams to lead our strategic planning capabilities - Guiding the development of the Online plan and ensuring the right initiatives are in place to deliver our performance measures both in year and over the longer term - Value Management & Delivery: leading the team to deliver value and facilitating delivery of plans by providing structure and visibility, driving alignment and enabling effective decision making across Online and the broader business - Coordinating Quarterly Business Reviews: working with our Business Agility Centre of Excellence, deliver and optimise an always-on approach, driving alignment and setting priorities for the Quarter. Ensuring we have the right set of initiatives on our roadmap to deliver against our organisational OKRs - Leading our Long Term Planning activities and submission, the Annual Plan and ETMC scorecards with central UK teams - Strategic interventions: Partnering with teams across Online to support the delivery of discrete, cross-functional programmes of work in order to land in-year plans. - Delivering high quality strategic insight, analysis and recommendations, using internal and external data sources. Undertaking market analysis and competitor benchmarking to define strategic outcomes that are fully modelled to assess the size of the opportunity alongside potential risks. - Leading Online contribution to business wide governance / compliance, e.g. Risk register / Fraud risk register You will need: - Strategy or consulting background - Broad stakeholder management, including at Executive levels - Record of effective joint business planning and delivery of cross-functional initiatives - Project management / PMO experience, ideally in an Online / Retail context - Excellent strategy and proposition development skills, supported by advanced analytical skills and financial acumen - Ability to operate in perids of ambiguity / pivot to new and emerging themes / create clarity for team and senior stakeholders - Understanding of Online business model and economics - Ability to bridge between strategic thinking and pragmatic implementation #LI-SD1 #LI-Hybrid What's in it for you: Were all about the little helps. Thats why we make sure our Tesco colleague benefits package takes care of you both in and out of work. Click Here to find out more Annual bonus scheme of up to 45% of base salary Car Cash Allowance Holiday starting at 25 days plus a personal day (plus Bank holidays) Private medical insurance Retirement savings plan - save between 6% - 10% and Tesco will contribute 1.5 times this amount 26 weeks maternity and adoption leave (after 1 years service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave About us: Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet. We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We're a big business with diverse working patterns and many business areas which means that we can find something that works for you. Everyone is welcome at Tesco. We have recently announced that we will be moving towards a more blended working week combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. Please talk to us to about how this can work for you. NOTE: Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details on your agreed start date. We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please visit



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