System Support Engineer

11 hours ago


Burton upon Trent, United Kingdom Digital Gurus Full time

Base pay range Type: Permanent WFH: Onsite Location: Staffordshire We’ve partnered with a global engineering & manufacturing leader who is seeking a Systems Support Engineer to ensure the smooth operation, performance, and reliability of their mission‑critical engineering software suite. You’ll act as the first point of contact for global technical support across applications such as Teamcenter, NX, Altair, Doors, Zuken, Automation Studio, and visualisation tools, supporting engineering teams worldwide. In this role, you’ll work across application support, system improvements, deployment of new features, and coordination with infrastructure teams, helping deliver stable, high‑performing engineering environments at scale. Responsibilities Provide 2nd & 3rd line support for global engineering applications Monitor, analyse and report on system performance, identifying and resolving issues Configure, test, and deploy application upgrades and new functionality Support server‑side engineering system processes, scheduled tasks, and monitoring Create, manage, and test SCCM deployment packages Collaborate with engineering leaders to gather requirements and support new system enhancements Participate in application testing, validation, and project sign‑off activities Skills & Experience 3+ years’ experience supporting engineering systems or technical applications Strong troubleshooting and root cause analysis skills Hands‑on background in application and/or hardware support Experience working with engineering software such as Teamcenter, NX, Altair, Doors, and Zuken Eligible to obtain UK Security Check (SC) clearance Seniority Level Entry level Employment Type Full‑time Job Function Information Technology Industries Industrial Machinery Manufacturing #J-18808-Ljbffr



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