Housing Association Service Charge Analyst, Croydon
1 week ago
Housing Association Service Charge Analyst, Croydon Pay rate to £28.58 per hour Contract role, Housing Association We are recruiting for an experienced Service Charge Analyst for a Housing Association in the Croydon area. As a Service Charge Analyst you will report to a Service Charge Manager, you are responsible for delivering a high-quality service to service charge payers and other stakeholders. You will work collaboratively with colleagues and teams across Southern Housing to support and contribute to the transformation of our Service Charge delivery. This is a hybrid working role with an expectation of at least four days within one of our offices. What you’ll do Accurately calculating, constructing, and issuing all estimated and actualised service charges ensuring compliance with legal deadlines, contractual agreements, policies, and procedures enabling full recoverability of costs, focusing on complex cases Delivering a customer-centric, expert service for service charge payers, dealing with residents directly to resolve complex customer queries and working with internal colleagues to ensure the resolution of complaints, disputes, and dissatisfaction. Supporting the building and embedding of the systems and processes required to support the transformation of Service Charge delivery. Working proactively with the managers to help with integration and management of two legacy systems and stock, and help create standardised best practice and processes Reviewing and maintaining procedures to facilitate full recovery of service chargeable expenditure. Maintaining strong business partnering relationships with key budget holders and service managers, to develop scheme knowledge and enable the accurate allocation and consistent setting of service charges Qualifications Experienced in service charge analysis, with a robust understanding of residential and commercial service charge management, including current legislative requirements and sector best practice Strong organisational skills, able to control and deliver a range of tasks to meet deadlines Experience of working with councillors, the wider community, and other external partners Excellent communication skills (written and oral) Excellent financial and numerical skills This is a contract role, and you will need to have experience in a similar role in a Housing setting. Don’t forget, if this role isn’t the perfect fit, we’re confident we can find one that is. We recruit across a wide range of public sector specialisms, including: Independent Reviewing Officer (IRO) Best Interest Assessor (BIA) Multi-Agency Safeguarding Hub (MASH) Looked After Children (LAC) Children’s Social Work Adult Social Work Service Manager Head of Service Team Manager Assistant Team Manager A wide range of housing roles Careers in SEND in local authorities Let us help you take the next step in your career. Get in touch with me today to explore our exciting opportunities Contact me on olivia.russell@vitalissocialcare.co.uk or 07521053670 for more information. #J-18808-Ljbffr
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Croydon, United Kingdom Vitalis Full timeHousing Association Service Charge Analyst, CroydonPay rate to £28.58 per hourContract role, Housing Association We are recruiting for an experienced Service Charge Analyst for a Housing Association in the Croydon area.As a Service Charge Analyst you will report to a Service Charge Manager, you are responsible for delivering a high-quality service to...
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Service Charge Analyst
7 days ago
Croydon, United Kingdom Service Care Solutions - Housing Full timeWe are working with a Housing Association based in Croydon looking for a Service Charge Analyst. Minimum of 1 years' experience of service charges within Social Housing and Leasehold Management, a comprehensive knowledge of statutory/legal requirements in relation to service charges and excellent problem solving skills. Key Duties include: Ensuring that all...
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Hybrid Service Charge Analyst
1 week ago
Croydon, United Kingdom Pertemps Full timeA recruitment agency is seeking a Service Charge Analyst for a contract role in Croydon. The successful candidate will manage service charge calculations, provide customer service to residents, and support service charge delivery transformation. The role requires experience in a housing setting, strong organisational and communication skills, and a robust...
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Service Charge Analyst
7 days ago
Croydon, United Kingdom Neway International Ltd Full timeNeway International are seeking Service Charge Analysts to join our client Southern Housing. Location: Grosvenor House, 125 High Street, Croydon, London, CR0 9XP Hours: 35 per week Start Date: 15 December 2025 Duration: 13 weeks Number of Posts: 7 Pay Rates: PAYE £21.92 per hour / Limited/Umbrella £28.58 per hour IR35 Status: Inside IR35 Organisational...
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Croydon, United Kingdom Southern Housing Full time**The role** As a Service Charge Advisor you will report to the Service Charge Manager and will be responsible for delivering a high-quality support service to service charge payers and other stakeholders. You will support your team and contribute to the transformation of our Service Charge delivery. Please note this job is based out of our Croydon office,...
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Service Charge Analyst – Housing Finance
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Croydon, United Kingdom Neway International Ltd Full timeA recruitment firm is seeking a Service Charge Analyst for a role with Southern Housing located in Croydon. This position involves managing and analyzing service charge data, ensuring compliance with financial standards and housing regulations. Candidates must possess strong analytical and numerical skills, attention to detail, and proficiency in IT systems,...
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Service Charge Advisor
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Croydon, United Kingdom Southern Housing Full time**The role** Reporting to the Director of Customer Transactions, you are responsible for building and delivering the transformation and integration of our Service Charge function. You will create a service that ensures a customer-centred operational delivery and optimisation of service charge recovery. You will work collaboratively with colleagues and...
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Service Charge Advisor
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Croydon, United Kingdom Southern Housing Full time**The role** As a Service Charge Advisor you will report to the Service Charge Manager and will be responsible for delivering a high-quality support service to service charge payers and other stakeholders. You will support your team and contribute to the transformation of our Service Charge delivery. Please note this job is based out of our Croydon office...
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Kitchen Assistant
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Croydon, United Kingdom ELDON HOUSING ASSOCIATION LIMITED Full timeJoin to apply for the Kitchen Assistant & Cooks - Bank staff - Croydon area role at ELDON HOUSING ASSOCIATION LIMITED Referrals increase your chances of interviewing at ELDON HOUSING ASSOCIATION LIMITED by 2x Pay Range This range is provided by ELDON HOUSING ASSOCIATION LIMITED. Your actual pay will be based on your skills and experience — talk with your...
