Senior Client Partner

2 weeks ago


City Of London, United Kingdom Endava Full time

Client Partner – iGaming Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change. By combining world-class engineering, industry expertise and a people‑centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses. From prototype to real‑world impact – be part of a global shift by doing work that matters. Responsibilities Commercial Leadership Drive business growth by implementing strategic plans that foster long‑term client relationships and revenue expansion within the iGaming industry. Develop and execute strategies to achieve 20%+ (or as agreed) revenue growth within the client portfolio. Stay abreast of emerging iGaming technologies (e.g., real‑time data platforms, payment solutions, AI‑driven personalization) to identify growth opportunities. Pipeline and Strategy Management Actively manage and develop a pipeline within accounts, aligned to a go‑to‑market strategy in collaboration with a Business Development Manager (BDM). Leverage business acumen to identify and capitalize on untapped growth opportunities within clients, particularly across regulated and emerging iGaming markets. Client Engagement Dedicate over 50% of time to cultivating new business and relationships within clients, actively participating in promotional activities such as industry conferences, expos and networking events (e.g., ICE, SBC, SiGMA). Build personal brand and relationships with senior stakeholders (C‑level across business, tech, sales, marketing) within the iGaming and sports betting ecosystem. Financial Management Accountable for revenue and profit forecasts and delivery. Own P&L and meet agreed financial targets (budgets, order book, revenue, margin and other metrics). Ensure all financial activities comply with iGaming industry regulations and responsible gaming standards. Strategic Planning and Execution Ensure robust account growth planning (leveraging Client Growth Model / CGM) aligned with client business needs, including strategies for significant renewals. Drive continuous improvement and innovation in solutions, commercials and positioning within the portfolio, with a focus on customer acquisition, retention and compliance‑driven digital transformation. Focus on building industry expertise and credentials to enhance client engagement and service delivery. Operational Excellence Ensure compliance with governance, business rules and iGaming regulatory frameworks. Foster a culture of high performance and continuous improvement within the team. Qualifications iGaming or online betting industry experience is essential, with strong understanding of player lifecycle, responsible gaming, compliance and digital transformation. Extensive experience in developing and executing client strategies that drive business growth. Demonstrated success in managing account P&L and achieving financial targets. Proven ability to collaborate and influence across various levels of an organisation. Experience with cross‑border, regulated environments and familiarity with licensing, payments and data integrity considerations. Deep expertise in client relationship management and strategic planning. Excellent communication skills, both written and verbal, with the ability to engage with senior stakeholders (C‑level). Strong business acumen and ability to identify and capitalize on growth opportunities within rapidly evolving iGaming markets. Commitment to continuous personal development and staying current with iGaming innovations, technologies and legislation. Additional Information Finance – Competitive salary package, share plan, company performance bonuses, value‑based recognition awards, referral bonus. Career Development – Career coaching, global career opportunities, non‑linear career paths, internal development programmes for management and technical leadership. Learning Opportunities – Complex projects, rotations, internal tech communities, training, certifications, coaching, online learning platforms subscriptions, pass‑it‑on sessions, workshops, conferences. Work‑Life Balance – Hybrid work and flexible working hours, employee assistance programme. Health – Global internal wellbeing programme, access to wellbeing apps. Community – Global internal tech communities, hobby clubs and interest groups, inclusion and diversity programmes, events and celebrations. At Endava, we’re committed to creating an open, inclusive and respectful environment where everyone feels safe, valued and empowered to be their best. We welcome applications from people of all backgrounds, experiences and perspectives – because we know that inclusive teams help us deliver smarter, more innovative solutions for our customers. Hiring decisions are based on merit, skills, qualifications and potential. If you need adjustments or support during the recruitment process, please let us know. Seniority level Mid‑Senior level Employment type Full‑time Job function Business Development and Sales Industries IT Services and IT Consulting #J-18808-Ljbffr



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