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Workflow Administration Clerk

2 weeks ago


North Shields, United Kingdom NHS Full time

This is a temporary position on a fixed term contract.This position forms part of the DocumentManagement Team and is primarily based at the Collingwood site. However, thepost holder may be required to work at other organisational sites as necessaryto meet service needs.The post holder will be responsible for accurately coding andrecording relevant clinical and administrative information into patientselectronic healthcare records using the SystmOne (S1) clinical system, inaccordance with the organisations Correspondence Management Policy and dataquality standards.In addition to core coding responsibilities, the post holder willprovide administrative support to the multidisciplinary team, contributing tothe smooth and efficient running of services. The role also involves supportingthe management team in promoting the organisations key values and priorities,including Equality, Diversity and Inclusion (ED&I), Safety, Health,Environment and Fire (SHEF), Quality and Continuous Improvement (CI),Confidentiality, Collaborative Working, Service Delivery, and Learning andDevelopment.The post holder may be required to undertake other reasonableduties commensurate with the role as directed by the management team.Main duties of the jobResponsible for accurately processing, coding, and maintaining patient clinical information within the S1 system and healthcare records. Duties include handling and actioning correspondence, scanning and attaching documents, inputting and extracting data for reports, and supporting clinical staff with general administrative tasks. The role also involves performing system searches, and ensuring the workspace remains organised. A strong understanding of QoF and the importance of accurate data recording is essential.About usCollingwood Health Group is a progressive, patient-focusedGP practice dedicated to delivering high-quality primary care services. Wefoster a collaborative and supportive team environment and are committed to theongoing professional development of all staff.Serving a patient population of approximately 24,500 acrossfour sites, we are a well-established, forward-thinking practice providing careto diverse communities. Our scale and multi-site presence enable us to offer adynamic and resilient approach to service delivery.Our organisation is led by a team of 10 dedicated GPPartners and supported by a wide-ranging multidisciplinary team that includesSalaried GPs, Advanced Nurse Practitioners, Practice Nurses, a CommunityPractitioner, Physician Associate, Nursing Associates, Healthcare Assistants,and a Phlebotomist. We are also fortunate to have an integrated pharmacy teamcomprising Clinical Pharmacists and Pharmacy Technicians, who contributesignificantly to the safe and effective management of prescribing and medicationuse.Job responsibilitiesa.Accuratelyread and extract clinical information,subsequently coding this data on S1 clinical system into the patientrecordb.Identifyingrelevant clinical information documented in patient correspondence, codingappropriately and completing any detailed action.c.Inputtingand extracting data as required to support practice reports.d.Photocopyingdocumentation as required.e.Actioningall incoming correspondence, emails and mail in a timely mannerf.Scanningpatient related documentation and attaching scanned documents to patientshealthcare recordsg.Inputtingdata into patients healthcare records as necessaryh.Answeringincoming telephone calls, transferring calls or dealing with the callersrequest appropriatelyi.Carryingout system searches as requested.k.Supportingall clinical staff with general administrative tasks as requestedHave a good awareness of QoF and the importanceof accurate information.Person SpecificationExperienceExperience of working with S1 clinical systemExperience of working in a health care settingExperience of working in a general practice settingExperience in Safeguarding polices and processesQualificationsGCSE Mathematics and EnglishNational Clinical Coding QualificationAMSPAR QualificationNVQ Level 2 in Health and Social CareDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. #J-18808-Ljbffr