Relationship Manager

Department Overview The Financial Institutions team manages ING’s relationships with key financial institution clients globally. As a multi-product coverage unit, we are fully integrated with product, risk, and network teams to deliver strategic, solutions-driven origination and execution across the full suite of ING’s capabilities. This role sits within the UK Financial Institutions team, part of ING’s sector coverage organisation, and focuses on banks, insurers, and non-bank financial institutions headquartered in the UK. Candidate Profile Qualification/Education Essential: University degree required Desirable: Postgraduate qualifications (e.g. CFA, MBA) Experience/Knowledge Essential: Minimum 5 – 9 years in financial institutions coverage or related banking roles. Proven track record in managing complex client relationships and executing multi-product transactions. Desirable: Experience across Lending, Transaction Services, Financial Markets, and Advisory products Experience, track record and knowledge of NBFI client base Personal Competencies Strategic thinker with strong commercial judgement and client focus. Excellent communication and stakeholder management skills. Ability to lead cross-functional teams and mentor junior colleagues. High level of integrity, ownership, and commitment to ING’s Orange Code behaviours Main Duties and Responsibilities of Role The Vice President / Director will be responsible for leading client relationships, driving origination across products, and contributing to strategic initiatives within the FI sector. The successful candidate will demonstrate strong leadership, commercial acumen, and the ability to manage complex transactions and cross-functional teams. Client Relationship Management Lead and grow strategic relationships with priority FI clients, acting as primary coverage banker. Develop and execute client strategies, annual relationship plans, and origination pipelines. Represent ING in senior client interactions, including C‑suite engagements and strategic reviews. Origination & Execution Drive origination across Lending, Transaction Services, Financial Markets, and Advisory. Lead deal teams through credit processes, commercial greenlight committees, and execution phases. Identify cross-sell opportunities and coordinate with product specialists and global offices. Strategic Contribution Contribute to sector strategy, including private markets initiatives, ESG integration, and RWA optimisation. Support internal governance development, pipeline management (e.g. Salesforce), and sector-wide collaboration. Mentor junior bankers and contribute to talent development and organisational health initiatives. Risk & Compliance Ensure adherence to ING’s risk appetite and compliance standards. Oversee KYC and CDD processes for managed clients, ensuring timely and accurate completion. ING’s purpose is ‘Empowering people to stay a step ahead in life and in business’. Every ING colleague is given the opportunity to contribute to that vision. We champion self‑reliance and foster a collaborative and innovative culture. The Orange Code is our global manifesto for how we stay true to our purpose and our tradition of reinvention and empowerment. It is made up of ING Values (we are honest; we are prudent; we are responsible) and ING Behaviours: (you take it on and make it happen; you help others to be successful; you are always a step ahead). For us, success will only be achieved if we act with Integrity. Some companies see diversity as a box to be ticked. We see it as fundamental to our success and we encourage a proper work/life balance. At ING, you will be judged on your performance in line with the Orange Code. And that’s a promise. ING Privacy Statement In order to operate ING’s recruitment process, we will collect and store personal data you provide. Please request the privacy statement should you wish to understand how ING UK uses and protects this information and visit our website for more information. #J-18808-Ljbffr