Customer Success Manager
5 days ago
Job Title: Customer SuccessLocation: Brighton (Office-based)Hours: Monday-Friday, 9:00am-5:30pmSalary: £30,000-£45,000 DOE + Quarterly Profit Share (after six months) On behalf of my client, we are seeking a proactive and personable Community Engagement Consultant to join a fast‑paced, office‑based helpdesk team. This role is central to supporting a major long‑standing client, acting as a trusted point of contact for residents and stakeholders while ensuring enquiries and complaints are handled efficiently, accurately, and with professionalism. Key Responsibilities Manage incoming enquiries via phone and email through a live helpdesk. Carry out resident feedback surveys by telephone. Provide clear, timely, and accurate information to residents and stakeholders. Track, monitor, and support the resolution of all issues in collaboration with the wider team. Assist with community engagement activities to ensure residents feel informed and supported. Handle a wide range of real‑time queries with confidence. Manage and log complaints effectively. About You Must have experience with noise‑related enquiries. Must have complaints handling experience. Exceptional verbal and written communication skills. Highly organised with strong attention to detail. An understanding of operational environments (e.g., large infrastructure settings) is advantageous. Able to remain calm under pressure and manage competing priorities. Background in property, housing, customer service, or community engagement is beneficial. Experience using Salesforce CRM is a plus. Previous supervisory or management experience is preferred. If you are enthusiastic, friendly, and have a passion for supporting others, this position is perfect for you. Apply now to join our client's team. If you experience any issues applying, please send your CV along with the name of the role you are applying for to brighton@office-angels.com. Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website. #J-18808-Ljbffr
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Customer Relationship Manager
2 weeks ago
Lewes, United Kingdom Barchester Healthcare Full timeBarchester are recruiting a Customer Relationship Manager to join our prestigious care home team. We are looking for a professional sales professional who will support this home to increase occupancy. This is your opportunity to work alongside an exceptional management team to ensure the success of a first-class care home. You will deliver a full range of...
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Customer Success
5 days ago
Lewes, United Kingdom Office Angels Full timeA recruitment agency is seeking a Community Engagement Consultant for an office-based role in Brighton. This position involves managing community enquiries, providing timely information, and supporting residents to ensure complaints are handled professionally. The ideal candidate will have experience in noise-related enquiries and complaints handling, along...
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Retail Store Manager — Lead, Inspire
1 week ago
Lewes, United Kingdom The Works Full timeA popular retail chain in the UK is seeking a Retail Store Manager for their Lewes location. In this role, you'll lead a passionate team, drive commercial success, and create memorable customer experiences. Responsibilities include managing store operations, recruiting and developing staff, and collaborating with other teams to achieve excellence. The ideal...
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Customer Service Advisor
5 days ago
Lewes, United Kingdom Page Personnel Finance Full timeIn the consumer goods sector, answering inbound calls and working admin tasks. Delivering great customer service and work well within a team and solely. **Client Details** Our client based in Lewes is in the retail industry looking for a Customer Service Advisor to join their team. **Description** **The Key Responsibilities for a Customer Service...
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Customer Service Apprenticeship
2 weeks ago
Lewes, United Kingdom BSS Full time**Customer Service Apprenticeship - Lewes** **Salary**:£Dependant on Experience + Bonus + 22 days holiday plus bank holidays + discounts and access to health and well being advice and support. **Hours of work**:Our working hours also offer a great work life balance - most of our customers choose to enjoy their weekends and bank holidays which means you...
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Customer Service Representative
7 days ago
Lewes, United Kingdom AVID Plc Full time**About us** We are a small, friendly & dynamic office team based in South Chailey, supplying and registering identification microchips for pets. We have been helping to reunite lost microchipped pets with their owners in the UK for over 30 years. You will be one of the first points of contact for our company, requiring you to assist customers with their...
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Assistant Manager
2 weeks ago
Lewes, United Kingdom Bull, Ditchling Full timeAssistantManagerHello there my name is Phil Harris the landlord of this beautiful pub I am looking for someone who is looking to progress within hospitality and wants to run their own pub within the next 12-24 months. As an induction manager and mentor I hope to train my own in house succession this is very important to me as a former pupil the Youngs Career...
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Customer Services Advisor – Platform Lending
7 days ago
Lewes, United Kingdom Torus Recruitment Solutions Full timeCustomer Services Advisor – Platform Lending Financial Services / Lending Platform £28,000 + Package (£30,000 after probation) Brighton (Hybrid or Fully Remote) Working hours – Monday – Friday (shifts between 8am – 6pm; phone number removed) + One Saturday per month 10am – 2pm A growing consumer lending platform are looking to expand their...
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Pre-construction Manager
1 week ago
Lewes, United Kingdom MWH Treatment Limited Full timeKey Responsibilities Plan and manage the development of commercially and technically efficient solutions that meet the customer's needs and requirements. Build strong internal and external relationships and help to manage stakeholder expectations. Work alongside the proposals team to ensure proposals are in line with company governance procedures, whilst...
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Technical Sales Manager
3 days ago
Lewes, United Kingdom Tiger Resourcing Group Full timeTechnicalSales Manager (Pre-Sales, Customer Success etc)Reports to: Sales Director Salary: Negotiable depending on experience Location: Office-based (Near Brighton, East Sussex)OverviewWe are seeking an experienced Technical Sales Manager to join a globally operating manufacturer of passenger information systems for the public transport sector. The company...