Customer Services Advisor – Platform Lending

3 days ago


Lewes, United Kingdom Torus Recruitment Solutions Full time

Customer Services Advisor – Platform Lending Financial Services / Lending Platform £28,000 + Package (£30,000 after probation) Brighton (Hybrid or Fully Remote) Working hours – Monday – Friday (shifts between 8am – 6pm; phone number removed) + One Saturday per month 10am – 2pm A growing consumer lending platform are looking to expand their Customer Services team with the appointment of 2 / 3 new Customer Service Advisors. They are ideally looking for candidates who have strong communication skills and can multi-task across telephone calls, correspondence and LiveChat. The company, which is led by a successful Fintech CEO, has developed an entrepreneurial approach to consumer lending and offers exceptional levels of customer service through a simple lending platform which has led to continued growth. These roles are part of their continued growth, making it an exciting time to join. The company have worked hard to create a proactive working environment, which offers flexibility, career development opportunities and a good mix of people. The role will involve – Liaise with new and existing customers, helping to resolve queries, process applications and assist with any ongoing account management. Be comfortable liaising over the telephone, e‑mail and live chat. Learn how to assist with Loan application decisions that fall outside of normal criteria. Analyse previous transactional data, manually check information to ensure no errors have been made and try to help the customer as much as possible. Taking a friendly approachable manner to any individuals who are having difficulties or need assistance with repayments. Ensure all customer records are updated. Assist finance / accounts with any reporting requirements Deliver all customer service in line with the company ethos, friendly, approachable, helpful and delivering a good experience. To apply for the position, you must have experience of working with customers over the telephone and be able to demonstrate the customer service skills required for this position. You’ll need to display a positive work attitude, be willing to multi-task and be able to think on your feet to solve queries. Experience of financial services, working vulnerable customers or customer service centres would be helpful, but isn’t essential. This is an exciting opportunity to join a growing company that offers an excellent package and modern working environment and practices. For more information, please contact Richard Garbett #J-18808-Ljbffr



  • Lewes, United Kingdom Page Personnel Finance Full time

    **Client Details** Our client based in Lewes, is looking for someone who has experience within the customer service field. Someone who is confident on the phone and has good spoken and written English. **Description** **The Key Responsibilities for a Customer Service Advisor are**: - Proactively manage own work load, working towards any targets given -...


  • Lewes, United Kingdom Page Personnel Finance Full time

    In the consumer goods sector, answering inbound calls and working admin tasks. Delivering great customer service and work well within a team and solely. **Client Details** Our client based in Lewes is in the retail industry looking for a Customer Service Advisor to join their team. **Description** **The Key Responsibilities for a Customer Service...


  • Lewes, United Kingdom Nuffield Health Full time

    Customer Services Advisor Brighton Hospital | Sales and Business Development | Bank £12.58 per hour Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability. Nuffield Health is the charity that’s building a healthier nation, one day at a...


  • Lewes, United Kingdom Wave Active Full time

    A leisure facility provider in Lewes is seeking a Customer Service Advisor to deliver exceptional service and promote activities at the centre. The role involves welcoming customers, managing bookings, and ensuring a tidy reception area. Candidates should possess strong communication skills, handle cash effectively, and adapt to changes. With a salary up to...


  • Kingston near Lewes, United Kingdom Red Dot Commercial Limited Full time

    Customer Service/Sales Advisor Salary: £34,270 OTE = £25,480 basic + uncapped commission Are you passionate about delivering outstanding customer experiences while achieving sales success? We are looking for a Customer Service/Sales Advisor to join a dynamic team in Belfast, where you'll assist customers, identify opportunities, and drive business growth....

  • Customer Advisor

    19 hours ago


    Lewes, United Kingdom Sainsbury's Full time

    **Customer Advisor - Argos**: **Rate**:£12.00 per hour** **Location**:Lewes Argos, Lewes, BN7 2AN** **Hours**:Part time, 6 hours per week** **Contract type**:Permanent** **Business area**:Argos Retail** **Requisition ID**:252002**: Being part of the team at Argos is more than just working in retail. It’s how we deliver our commitment to our customers that...


  • Lewes, United Kingdom Wave Active Full time

    Customer Service Advisor - Lewes, East SussexLocation: Lewes Leisure CentreSalary: Up to £18,940.82 per annumHours: 29.75 hours per weekContract Type: PermanentClosing Date: 04 / 12 / 2025OverviewThe Post in ContextWe have taken positive steps in developing our site management’s approach to the ‘customer’s journey’. Through investment in facilities,...

  • Customer Advisor

    2 weeks ago


    Lewes, United Kingdom Boots Full time

    **Summary**: Job Reference: 249337BR Lewes, Eastgate Street Permanent 29.5 Hours **The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in role.** Joining us as a Customer Advisor is a great opportunity, whether it’s your first job and you’re looking to gain...


  • Lewes, United Kingdom Radius Payment Solutions Full time

    Seeking a Customer Service role in a fast paced yet fun environment? Are you a natural communicator who enjoys engaging with people? _We are a forward-thinking company offering first class training. We are seeking exceptional people to join our telecoms team._ Working in a fast growing company, you will be handling calls from business clients, handling...

  • Insurance Advisor

    2 weeks ago


    Lewes, United Kingdom Towergate Insurance Brokers Full time

    Insurance Advisor - ARDHT849674 Our Insurance Advisors are a key part of our business, speaking to our customers and providing advice on new products, renewals, and ensuring we understand their needs, and provide products and services that exceed their expectations and retain their loyalty.We strive to provide a market leading customer experience, and...