Customer Service Advisor

2 weeks ago


Lewes, United Kingdom Page Personnel Finance Full time

**Client Details**

Our client based in Lewes, is looking for someone who has experience within the customer service field. Someone who is confident on the phone and has good spoken and written English.

**Description**

**The Key Responsibilities for a Customer Service Advisor are**:

- Proactively manage own work load, working towards any targets given
- Ensure that each customer receives outstanding service. Building good rapports
- Informing customers of no stock items and offering alternatives.
- Liaise with other departments as and when necessary
- Providing a high level of customer service at all time.
- Accurately register and record complaints

**Profile**

**The Successful Customer Service Advisor will**:

- Ability to multi task
- Ability to learn new systems
- Have an efficient and friendly telephone manner
- Manage high work load and strict deadlines
- confident on the phone
- Work well within a team
- Show empathy and sympathise

**Job Offer**

**What is on offer for a Customer Service Advisor**:

- 8 hour shift (1hr lunch break)
- £20- 24,000 salary, depending on experience
- Monday to Friday



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