Administration Assistant

Administration Assistant Join to apply for the Administration Assistant role at Aneurin Bevan University Health Board. Job Summary An exciting opportunity has arisen within the Families & Therapies Division to join the administration team at Nevill Hall Children’s Centre. We are a busy, friendly, and supportive team providing essential services to children and young people with disabilities and developmental difficulties. The successful candidate will be based at Nevill Hall but may need to travel to other sites to provide cover for annual leave or sickness. You will play a key role in supporting the smooth running of the Centre, ensuring an efficient and welcoming environment for families and staff. We are looking for someone who is well‑organised, practical, and able to work independently when required. You must have excellent verbal and written communication skills, strong keyboard and IT skills, and confidence in using Microsoft Office packages. Experience in an office or reception environment is desirable, along with a calm, patient, and polite telephone manner. The ability to work to deadlines, use initiative, and maintain professionalism is essential. An interest in the wellbeing of children and young people is important. If you are proactive, adaptable, and committed to delivering high‑quality administrative support, we would love to hear from you. Main duties of the job Collecting and opening post, typing emails and correspondence, and acting as the first point of contact for Nevill Hall Children’s Centre. Answering telephone calls and liaising with the public, staff, and professionals in a sympathetic and professional manner. Performing general clerical duties including filing (manual and electronic), scanning, and sending out signed letters and reports promptly. Maintaining and developing databases and systems to support the smooth running of the Centre and ensuring all tasks comply with departmental procedures. Processing incoming and outgoing mail, supporting communication across the team, and carrying out any other tasks compatible with the grade as assigned by the Children’s Centre Team Lead. Using a calm and polite approach with strong attention to detail. Welcoming bilingual support: Welsh language ability is desirable; Welsh and/or English speakers are equally welcome to apply. Certificate of Sponsorship Currently we are unable to provide certificates of sponsorship for this role as it does not meet the Home Office's criteria. Anyone requiring a certificate of sponsorship is therefore unable to be shortlisted and interviewed. About Us Aneurin Bevan University Health Board is a multi‑award‑winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff. We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in‑house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work. Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world‑class healthcare service fit for the future. Details Date posted: 26 November 2025 Pay scheme: Agenda for change Band: Band 2 Salary: £24,833 per annum, pro rata Contract: Permanent Working pattern: Part‑time Reference number: 040-AC450-1125 Job locations: Nevill Hall Children Centre Nevill Hall Hospital, Brecon Road Abergaveny, NP7 7EG Person Specification Essential Qualifications and Knowledge Good general education to GCSE level or comparable. IT skills to include Microsoft Word & Excel. Experience Administrative experience within an office setting. Desirable Previous experience of working within a health/social care setting and experience of working with children with a disability or developmental difficulty. Skills and Attributes Able to work effectively and efficiently in a team environment and cope with pressure during busy periods and take initiative. Excellent communication skills when interacting with members of the Children’s Centre, other professionals, children and young people, and their families and visitors. Excellent interpersonal and organisational skills. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name: Aneurin Bevan University Health Board Address: Nevill Hall Children Centre Nevill Hall Hospital, Brecon Road Abergaveny, NP7 7EG Employer's website: https://abuhb.nhs.wales/ #J-18808-Ljbffr