Front of House Security Officer

Information CIS Security Ltd has an exciting opportunity for a Security Officer in the tallest commercial skyscraper in London. This role is integral to ensuring a safe, secure, and welcoming environment for occupiers, visitors, and staff across multiple security posts, such as front of house, events, lobby area, and loading bay. Location: Central London (EC2N)Pay: £15.57 per hourHours: Average 35 hours per weekShifts: 4 On 4 Off – 0900 to 1900, 1400 to 0000 Job Requirements SIA Door Supervisor Licence Required Exceptional communication skills – connecting with diverse audiences and defusing tensions with ease Professional appearance and well‑presented at all times Friendly, professional, engaging, courteous, and outgoing character Flexibility to embrace the dynamic nature of relief assignments, with availability for early mornings, evenings, weekends, and holidays Winning mentality – always looking to improve personal performance and service delivery Physically fit to complete patrols internally and externally; able to stand and walk for long periods during shift Ability to follow instructions while demonstrating strong decision‑making skills when required Strong sense of responsibility and ownership over tasks and security procedures Job Responsibilities Provide a professional and welcoming presence by greeting all occupiers and visitors upon entry and exit, consistently exceeding customer expectations Maintain a results‑driven mindset and proactive approach to self‑improvement and service enhancement Exhibit a calm demeanour under pressure and adapt quickly to evolving situations Show impeccable integrity and uphold the highest standards of professionalism Detect, deter, and respond to any potential security threats in or around the premises Interact with guests in a friendly and professional manner, ensuring a positive experience for all Respond promptly to emergencies and incidents, following established processes and procedures Follow instructions from the management team while ensuring seamless security operations Deliver a world‑class customer experience, consistently demonstrating exceptional service Collaborate effectively with other service providers and departments to maintain a smooth operational environment Adhere to all site‑specific work instructions and security protocols Conduct internal and external patrols to maintain a secure and controlled environment Benefits Health care plan (HSF) Perk Box (HSF) – discounts and offers from cinema tickets to days out Cycle to work scheme Tailored site uniform First‑class training allowing you to develop your skills Career development opportunities Long‑service and employee recognition awards And many more benefits About CIS Security Ltd A globally recognised Security Solutions Specialist delivering service excellence to customers, colleagues, and communities. CIS is an independently owned business providing professional security solutions across the UK and Ireland. Our people are at the heart of everything we do, fostering belonging and togetherness that manifests itself in operational excellence and world‑class customer service. CIS Security is a multi‑award‑winning company and was recently awarded the World's Happiest Workplace in 2025. CIS Security Ltd is an equal‑opportunity employer that values diversity and celebrates difference. All employment decisions are based on qualifications, quality, and business needs. If we have not contacted you within three weeks of initial contact, unfortunately you have not been successful on this occasion. #J-18808-Ljbffr