Senior Community Support Worker

Job summary Working Full time: 37.5 hours per week We are looking for a Senior Community Support Worker to work within the Rapid Response Team, providing an early supported discharge service to patients from the Countess of Chester Hospital & Ellesmere Port Hospital. The post involves assisting patients with their activities of daily living, providing resettlement, rehabilitation & care to patients in their own home, delivered in accordance with the patient's Care Plan. The post holder will support therapists and nurses with their patient caseload and have general administrative and housekeeping tasks as required to facilitate the smooth running of the service. Main duties of the job This person will also support the Band 3 Community Support Workers to manage their caseload and have some basic line management responsibilities. They will need to use their organisational and clinical skills to allocate work and react to service demands. This person will use their clinical knowledge and excellent communication skills to reduce care as indicated and to refer patients on to relevant community pathways. About us The Countess of Chester Hospital NHS Foundation Trust provides services to West Cheshire and to Welsh patients covered by Betsi Cadwaladr University Health Board. The Trust works collaboratively within the wider Cheshire and Merseyside Health and Care Partnership. Its services are provided from three locations: The Countess of Chester Hospital: providing 438 general and acute beds Ellesmere Port Hospital: providing 56 beds as a rehabilitation, intermediate and outpatient facility Tarporley War Memorial Hospital: a base for community services which serve the local rural population. The Trust employs over 5916 staff (headcount) which includes temporary bank staff and provides acute emergency and elective services, primary care direct access services and obstetric services to a population of approximately 411,000. This includes 361,000 residents in Chester and West Cheshire which includes Ellesmere Port and Neston as well as the Deeside area of Flintshire which has a population of approximately 50,000. Details Date posted 08 December 2025 Pay scheme Agenda for change Band Band 4 Salary £27,485 to £30,162 a year pa Contract Permanent Working pattern Full-time Reference number 210-2025-774 Job locations Countess of Chester Hospital Liverpool Road Chester CH2 1UL Job description See Job Description for further details. Recruitment selection processes are based on competence (see Person specification) and values. Please note applicants will be required to pay for their DBS check. Costs will be deducted from their salary over the first three months of employment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £16 per year applies. New entrants to the NHS will commence on the minimum of the scale stated above. Applicants are advised to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised date. Good luck with your application. Person Specification Qualifications (Essential) NVQ level 4 or equivalent ECDL or CLIAT qualification Experience (Essential) Significant experience working in a health or social care setting, working as a therapy assistant Experience of delivering therapy programmes to patients with complex needs Supervisory experience Knowledge of a range of presenting conditions and implications for swallowing and communication Carry out interventions using a criteria led discharge protocol Able to undertake reviews and amend action plans accordingly Experience (Desirable) Understanding of professional conduct Health, safety and risk awareness Experience of undertaking reviews and amending action plans Skills (Essential) Excellent verbal skills Able to demonstrate ability to use basic Microsoft packages such as Word, Excel, PowerPoint Good level of literacy skills to complete therapy documentation and referrals to other services Able to communicate with a range of professionals, patients and relatives regarding patient treatment plans both in the hospital and in the community Skills (Desirable) Working knowledge of Meditech system Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name Countess of Chester Hospital NHS Foundation Trust Address Countess of Chester Hospital Liverpool Road Chester CH2 1UL Employer's website https://www.coch.nhs.uk/working-with-us.aspx (Opens in a new tab) #J-18808-Ljbffr