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Office Administrator/customer Service

2 weeks ago

Knaresborough, United Kingdom Craven & Co Ltd Full time

**Office Administrator / Customer Service**

Craven & Co Ltd is a Yorkshire manufacturer that has been in business for over 65 years. We are a leader in our community and are looking to add an Office Administrator to our team. We are a fast paced, positive team that works hard but also has a great work life balance. We have fun working together and love what we do.

**Qualifications**:

- High School Diploma or Equivalent.
- Knowledge of Microsoft Office (Word, Excel, Outlook) and computer skills.
- Ability to multi-task and work independently with little supervision.
- Must be able to communicate effectively with customers, co-workers, and management.
- Must be able to work in a fast paced environment.
- Must be able to work Monday through Friday from 8:30 am to 5:00 pm.

**Responsibilities**:

- Answer phones and deal with customer enquiries
- Process customer sales orders & quotes in a timely fashion
- Support the Accounts team with general finance tasks
- General filing and administration
- Stock control & order processing for eCommerce sales

**Salary**: £22,000.00-£25,000.00 per year

**Benefits**:

- Bereavement leave
- Company pension
- Free parking
- Health & wellbeing programme
- On-site parking
- Sick pay

Schedule:

- Monday to Friday

Ability to commute/relocate:

- HG5 8ET: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person