Secretarial Assistant

2 weeks ago

Sheffield, United Kingdom Sheffield Children's NHS Foundation Trust Full time

Are you looking for an administrative opportunity to support our frontline healthcare professionals deliver outstanding patient care to the Children and Young people at Sheffield Children’s NHS Foundation Trust?

We are looking for aSecretarial Assistantto work as part of the Endocrinology / Metabolic Bone & Metabolic Administration Team.

No NHS experience? No problemWe are looking for people that can confidently use word processing software, have good typing skills and can produce typed documents with an excellent standard of punctuation, spelling and grammar.

Don’t worry about you knowledge of medical terminology, we can teach you this. To us it is more important that you are willing to learn, hardworking and share our trust CARE values.

As an Audio typist, you'll use word processing systems to create a range of documents. These may be reports, letters, case notes, etc. You will listen to dictated information and type what you hear, turning it into a well-presented document.

**You will**:

- Provide a high quality clinical typing / transcription service.
- Provide a high quality administrative support service.

**As a secretary/typist, you'll need to**:

- work accurately and methodically
- meet deadlines
- use medical terminology (but don’t worry we can teach you this)
- pay attention to detail
- work in a team but use their own initiative
- work with all types of people
- be helpful and reassuring if dealing with patients and their families
- be adaptive and flexible to change

Skills required
- excellent keyboard skills
- IT skills
- good spelling and grammar
- excellent organisational skills

About You

You will be a compassionate, accountable individual who treats all colleagues, patients and service users with respect and seeks to deliver excellence in their role. You will share the Trust values and be committed to equality, diversity and inclusion.

Sheffield Children’s is one of three independent, specialist paediatric hospitals in the country, providing dedicated healthcare for children and young people across community, mental health and acute specialist settings.

We have three overarching aims that set the direction for the Trust in our vision “to create a healthier future for children and young people.”
- Outstanding patient care
- Brilliant place to work
- Leader in children’s health

Our commitment to rewarding colleagues is demonstrated through our brilliant reward and benefits offer including; generous annual leave entitlement and pension scheme and access to salary sacrifice schemes such as cycle to work and lease cars.

We are committed to supporting colleagues from different heritages and lifestyles while at work. This is supported through the offer we have in place for flexible working and the three equality network groups we have in place. Colleagues are encouraged to join these groups and request flexible working.

Please read the attached Job Description and Person Specification in detail

As a secretarial assistant in Endocrinology / Metabolic Bone / Metabolic Medicine team, you will provide high quality clinical typing and a comprehensive administration service to the specialty teams across the Trust.
- Type dictation from handwritten notes/audio
- Type and send clinic letters
- Communicate with secretaries to ensure 18 week targets are met
- Check patient appointments/waiting lists/ tests are booked
- Be able to prioritise workload with the support of the supervisor.
- Tell the Secretarial Team Leader of any outstanding actions on patient’s pathways
- Provide cover for secretaries during periods of absence.
- Organise all correspondence and ensure it is dealt with, by reading, assessing, prioritising, and escalating any necessary actions
- General office duties

Inclusive Recruitment & Selection

Trust Values

The Trust is committed to providing great quality patient care and keep children, young people and families at the heart of what we do by following our CARE values:

- Compassion - leading by kindness and showing empathy, understanding and respect
- Accountability - striving to do the right thing and owning responsibility
- Respect - value differences, tackling inequality and fostering a culture of inclusion
- Excellence - delivering a high-quality standard of care

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