Account Manager

7 days ago

Edinburgh, Edinburgh, United Kingdom Version 1 Group Full time
Company Description

Version 1 has celebrated over 28 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Our expertise enables our customers to navigate the rapidly changing Digital-First world we live in. We foster strong partnerships with leading technology giants including Microsoft, AWS, Oracle, Red Hat, OutSystems, and Snowflake, ensuring that our customers are provided with the highest quality solutions and services.

We're an award-winning employer reflecting how our employees are at the very heart of Version 1 and what we do:

  • 10+ years as a Great Place to Work in Ireland & UK
  • Best Workplace for Women in the UK & Ireland by GPTW
  • Best Workplace for Wellbeing in the UK by GPTW

We're a core values driven company, we hire people who share our values, and we reward those who display and foster them, it's deeply embedded within our DNA. Invest in us and we'll invest in you

Job Description

Due to the significant growth of the UK Public Sector business, Version 1 is keen to recruit an experienced Account Manager to join our team. This is an exciting opportunity for an experienced Account Manager looking for a new challenge, and the opportunity to work with large scale clients.

You will develop an existing portfolio of customer accounts across the public sector in a way that delivers sales and growth targets, maximises revenue whilst delivering the highest level of customer service.

The role will be part of a successful team focused on UK Public Sector opportunities. The team is made up of sales people, who generate new opportunities and/or lead on responses to large government tenders and Account Managers who manage opportunities into the existing customer base.

The role will encompass the following elements:

  1. High levels of customer satisfaction in line with company targets.
  2. Account financial targets i.e., growing value of new and existing accounts.
  3. Prepare and have ownership over Quarterly Business Reviews (QBR's) for your customers, ensuring they are effective. You will drive completion of any arising actions from the QBR.
  4. Prepare, present, and deliver Version 1 propositions to customers and be confident in your ability to do this virtually and in person.
  5. Contribute to bid strategies to maximise winning opportunities. Being diligent of the pre-qualification process to ensure all customer sales opportunities and bids are fully qualified and viable.
  6. Sustaining a pipeline aligned to your customer horizon – Grasp their strategy on a rolling 24-month basis, setting out opportunities aligned to the strategy and how we can pro-actively help shape plans and be their go-to partner as a result.
  7. Effective time management, you'll be capable of effective prioritisation of tasks and personal time management, while recognising and flagging issues outside area of own expertise.
  8. Obtain customer and partner publicity including case studies, win wires, press releases.
  9. Effectively collaborate with a variety of internal teams; Delivery, Partner Account Managers, Commercial Operations to ensure success with bid reciprocation, contracts, and prospects for our customers.
  10. Travelling regularly to Version 1 and customer sites across the UK and Ireland to build, invest and create strong relationships.
Qualifications
  • Can demonstrate experience working in a sales team in an account management capacity or similar role.
  • Have experience in working in IT Services, IT Consultancy, Technology solutions or similar industry.
  • Gained awareness (or be ready to establish your ability to learn) Public Sector tender processes, including Government Frameworks.
  • Can exhibit influencing and communication skills both written and verbal. You'll be able to motivate people at multiple levels to deliver what you need on time and with high quality.
  • You'll be confident in your skills to complete tenders and internal documentation to a high standard using Microsoft Office suite.
  • Experience of building good customer relationships.
  • Good commercial awareness and sound understanding of project and business dynamics.
  • Ability to work to tight deadlines. You'll be capable of effective prioritisation of tasks and personal time management, while recognising and flagging issues outside area of own expertise.
Additional Information

Why join Version 1?

Share in our Success: Excellent base salary plus bonus & an opportunity to join our new V1 Equity success scheme.

Inclusive Culture: We celebrate diversity and are committed to creating an inclusive environment for all employees.

Professional Growth: We offer peer mentorship programs and career development opportunities to help you reach your full potential.

Work-Life Balance: We understand the importance of work-life balance and offer flexible working arrangements.

Supportive Community: Join a team that values collaboration, respect, and mutual support.

At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their well-being, professional growth, and financial stability.

We also offer a range of tech-related benefits, including an innovative Tech Scheme to help keep our team members up-to-date with the latest technology.

We prioritise the health and safety of our employees, providing private medical and life insurance coverage, as well as free eye tests and contributions towards glasses. Our team members can also stay ahead of the curve with incentivised certifications and accreditations, including AWS, Microsoft, Oracle, and Red Hat.

Our employee-designed Profit Share scheme divides a portion of our company's profits each quarter amongst employees. We are dedicated to helping our employees reach their full potential, offering Pathways Career Development Quarterly, a programme designed to support professional growth.

PLUS, many more exciting benefits… drop us a note to find out more.

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