Paid Account Manager

1 week ago


London, Greater London, United Kingdom Amazon Full time

ID de vacante: 2692057 | Amazon (Shanghai) International Trade Company Limited Nanjing Branch - P09

Amazon provides enterprises the opportunity to sell their goods on the Amazon platform worldwide, and more than 2 million Sellers have been using this Marketplace service today. Amazon is developing infrastructure aggressively to support this growth around the world, particularly in the booming cross border selling area. ESM SAS Pro Service is a nascent but fast-expanding program aiming at providing China-based Sellers with professional and value-added services including account management services and consulting services to drive Sellers to maximize their presence and business in Amazon Global marketplaces. Meanwhile, to enhance Seller experience and improve the Amazon end customer experience by enabling more selection, better input management, and fewer defects in their shopping experience.

In this context, Amazon China Global Selling SAS Pro Service team is seeking an experienced account manager who will be working closely with Sellers to monitor and drive business performance, and provide 1:1 consultancy for exploring business opportunities and generate strategic solutions to drive business growth. Manage relationships with Sellers and develop strategies for Sellers' global accounts to maximize business growth and further enhance these relationships. Meanwhile, deliver a first-class level of services for Seller satisfaction. Also, be capable of understanding Seller selling experience in Amazon and generate Seller insight. Then work backwards with the Amazon product team to improve Amazon features/service/policy.

Responsibilities:
  1. Experience analyzing data and best practices to assess performance drivers.
  2. Experience analyzing key open issues and resolution metrics for each of the managed accounts.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

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