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Paid Account Manager

1 week ago

London, Greater London, United Kingdom Amazon Full time

Amazon provides enterprises the opportunity to sell their goods on the Amazon platform worldwide, and more than 2 million Sellers have been using this Marketplace service today. Amazon is developing infrastructure to support this growth around the world, particularly in the booming cross border selling area. ESM SAS Pro Service is a nascent but fast-expanding program aiming at providing China-based Sellers with professional and value-added services including account management services and consulting services to drive Sellers to maximize their presence and business in Amazon Global marketplaces. Meanwhile, to enhance Seller experience and improve the Amazon end customer experience by enabling more selection, better input management, and fewer defects in their shopping experience.

In this context, Amazon China Global Selling SAS Pro Service team is seeking an experienced Account Manager who will be working closely with Sellers to monitor and drive business performance, and provide 1:1 consultancy for exploring business opportunities and generating strategic solutions to drive business growth. You will manage relationships with Sellers and develop strategies for their global accounts to maximize business growth and further enhance these relationships, while delivering a first-class level of service for Seller satisfaction. Additionally, you will understand the Seller selling experience on Amazon and generate Seller insights, working backwards with the Amazon product team to improve Amazon features, services, and policies.

Responsibilities:
  1. Experience analyzing data and best practices to assess performance drivers.
  2. Experience analyzing key open issues and resolution metrics for each of the managed accounts.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

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