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E-Commerce Executive

1 week ago

London, Greater London, United Kingdom House of Sunny Full time

Job Title: E-Commerce Executive
Company: House of Sunny
Location: London
Reports To: Head of Marketing, E-Commerce, and Merchandising

Job Summary: House of Sunny is seeking a proactive and detail-oriented E-Commerce Executive to support the growth and optimization of our online store. This role is central to ensuring an exceptional online shopping experience and driving e-commerce performance. The ideal candidate will have a strong understanding of e-commerce platforms, analytics, and digital marketing, awareness in coding with a passion for delivering results in a fast-paced environment.

Key Responsibilities:
  1. Website Maintenance
    • Maintain and update the e-commerce website, ensuring accurate product listings and pricing.
    • Upload new products, manage inventory levels, and monitor stock availability.
    • Ensure website functionality and user experience meet brand standards.
  2. Order Management
    • Oversee the order processing workflow, from placement to fulfillment.
    • Coordinate with the logistics team to ensure timely deliveries and ensure clear delivery windows are communicated and up to date on all product pages.
    • Handle customer inquiries related to e-commerce, providing prompt and professional responses.
  3. Digital Marketing Support
    • Assist with alignment on the website with e-commerce marketing campaigns, including email marketing and promotions, working with the marketing team to optimize product visibility and conversions.
    • Monitor performance of digital advertising efforts, including Google and social media ads and report findings back to the Marketing team weekly.
  4. Analytics and Reporting
    • Track and report on key performance metrics such as sales, conversion rates, and website traffic.
    • Use analytics to identify trends and opportunities for improvement.
    • Provide insights to support strategic decision-making.
Required Skills and Experience:
  • Experience in e-commerce operations, preferably within the fashion industry.
  • Proficiency in e-commerce platforms (e.g., Shopify, Magento, or equivalent).
  • Familiarity with analytics tools such as Google Analytics.
  • Strong organization skills and attention to detail.
  • Excellent communication and problem-solving abilities.
Preferred Qualifications:
  • Knowledge of SEO principles and digital marketing strategies.
  • Experience with email marketing platforms and CRM tools.
  • Understanding of online merchandising and customer journey optimization.
  • Basic understanding of coding.

Why Join House of Sunny? At House of Sunny, we are committed to creating innovative and sustainable fashion. Join a passionate team dedicated to redefining the online shopping experience while building a globally recognized brand.

How to Apply: Please submit your CV and a cover letter detailing your experience and enthusiasm for this role to sunny@houseofsunny.com

House of Sunny is an equal opportunity employer and encourages applications from all qualified individuals.

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