Visitor Experience Manager
2 weeks ago
Eden Scott is delighted to be working exclusively with one of Edinburgh's visitor attractions who offer history walks and ghost tours.They choose their Storytellers for their enthusiasm and skill - and never ask them to read from a script. Each one brings their own energy to the story, whether they're telling you about Adam Smith, the father of economics - or the city's rioters, rebels, torturers and murderers. The stories are all true - with no artificial jump scares or tricks on their tours. They'll take you deeper into the past than a bus tour or guidebook ever could. In the words of their Storytellers, they bring the city's stories alive in rich, engaging detail. And whether you choose one of their history or ghost tours, you'll see a side to Scotland's capital that most visitors miss.An exciting opportunity has now arisen to join their team as Visitor Experience Manager, they are seeking a lively, confident and responsible individual who delights in giving a 5-star visitor experience and nurturing their team to become and share their very best.This organisation has a unique approach to looking after their team and everyone in their team is respected, encouraged and celebrated for the individual they are. They promise to work hard with their employees to understand and support them to be the best they can be.Key responsibilities of the role:Lead as a positive, supportive member of their great teamResponsible for 5-star visitor and team experienceCommunicate, support and work with Storytelling, Sales and Marketing teams to ensure a first class, visitor focused experienceInvolved in delivering all aspects of visitor facing and operational roles across the businessResponsible for team and visitor safety and securityContribute to business planning and shaping of targets as a member of the Leadership TeamShare ideas on how to improve the organisations service and develop new businessHelp drive the growth of the organisation in a positive, sustainable future as part of their dynamic team Key skills and experience required:We are seeking candidates who have experience in a similar customer focused environment People orientatedSupport others to thrive to benefit themselves, their team, visitors and the organisationPositive and effective communicatorTake ownership with positive and proactive approach to problem solvingCalm under pressureResponsible, reliable and trustworthyThis role offers an excellent competitive salary circa £35k - £40k plus significant company benefits including many health & wellbeing and lifestyle benefits.Eden Scott are dealing exclusively with our client on this vacancy so to be considered for this exciting opportunity with a truly unique and best in class employer, please submit your CV online or call Sally on 07776 662506
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Visitor Experience Manager
2 weeks ago
Edinburgh, United Kingdom Baillie Gifford Full time £150 - £200Visitor Experience ManagerFind out more about this role by reading the information below, then apply to be considered.Get AI-powered advice on this job and more exclusive features.The Visitor Experience Manager's role is to provide the Firm with professional, efficient, and cost-effective reception and visitor services.Responsible for managing the provision...
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Visitor Experience Assistant
6 days ago
Edinburgh, United Kingdom National Museum Of Scotland Full time**Visitor Experience Assistant - Part time | 35 hours** **Salary**: £21,937 (Pro rata) (£11.36 per hour) **Hours**: 35 hours per week | Five days across Seven **Location**: Edinburgh (Chambers Street) National Museums Scotland is one of the leading museum groups in Europe with one of the largest and most diverse collections in the world! We are looking...
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Visitor Experience Assistant
2 weeks ago
Edinburgh, United Kingdom National Museums Scotland Full time**Visitor Experience Assistant - Part** time | 17.5 **hours** **Salary**: £21,937 **Pro rata** (£11.36 per hour) **Hours**: 17.5 hours per week | five days across Seven **Location**: Edinburgh (Chambers Street) National Museums Scotland is one of the leading museum groups in Europe with one of the largest and most diverse collections in the world. We are...
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Visitor Experience Team Leader
6 days ago
Edinburgh, United Kingdom Lost Shore Surf Resort Full time**Join Our Wave: Visitor Experience Team Leader** **About Us**:Lost Shore** is about bringing a world-first and world-beating surf resort to the outskirts of the capital. The largest inland wave pool in Europe, arriving next to Europe’s largest indoor climbing arena, is putting Scotland on the map for all the right reasons! But it’s the range of other...
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Visitor Experience Guide
2 weeks ago
Edinburgh, United Kingdom Dynamic Earth Full time**About Dynamic Earth** Dynamic Earth is the UK’s leading earth science engagement charity, with a mission to empower people with an understanding and empathy for the Earth and its future. We do this by providing compelling engagement at our world-class Science Centre and Planetarium in Edinburgh, as well as through our learning and engagement programmes...
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Visitor Experience Team Member
6 days ago
Edinburgh, United Kingdom Lost Shore Surf Resort Full time**Join Our Team: Visitor Experience Team Member at Lost Shore Surf Resort** **About Us: Lost Shore** is about bringing a world-first and world-beating surf resort to the outskirts of the capital. The largest wave pool in Europe, arriving next to Europe’s largest indoor climbing arena, is going to put Scotland on the map for all the right reasons! But...
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Visitor Experience Team Member
1 week ago
Edinburgh, United Kingdom Lost Shore Surf Resort Full time**Join Our Team: Visitor Experience Team Member at Lost Shore Surf Resort** **Full Time - 40 hours per week, 5 days over 7** **Part Time - 30 hours per week, 2.30pm to 8.30pm, 5 days over 7** **About Us: Lost Shore** is about bringing a world-first and world-beating surf resort to the outskirts of the capital. The largest wave pool in Europe, arriving...
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Visitor Experience Team Leader
6 days ago
Edinburgh, United Kingdom National Museums Scotland Full time**Visitor Experience Team Leader | Full Time | 35 hours | Fixed Term** **Salary**: £28,332 - £30,419 **Hours**: 35 hours per week | Five days across Seven **Location**: Edinburgh (Chambers Street) **Duration**:Contract until end of August 2025 National Museums Scotland is one of the leading museum groups in Europe with one of the largest and most...
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Visitor Experience Team Leader
6 days ago
Edinburgh, United Kingdom National Museums Scotland Full time**Visitor Experience Team Leader | Full time | 35 hours | Fixed Term** **Salary**: £28,332 - £30,419 (pro rata) **Hours**: 35 hours per week | Five days across Seven **Contracy**: Fixed Term 6 Months **Location**: Edinburgh (Chambers Street) National Museums Scotland is one of the leading museum groups in Europe with one of the largest and most diverse...
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Visitor Services Supervisor
6 days ago
Edinburgh, United Kingdom The National Trust for Scotland Full time**JOB PURPOSE** To provide operational coordination and supervision of catering, retail, visitor services, and events at in line with the Trust’s policies, priorities, performance standards and targets to contribute to the enjoyment of the property by visitors and members, and help ensure commercial, financial, and conservation objectives are...
