Customer Service Coordinator
13 hours ago
Customer Service Coordinator (Fixed Term 12 month contract)Location: WhitstableHours: Monday to Thursday 08:00 to 16:30, Friday 08:00 to 13:30 (37.5 hours a week, with hybrid working)Salary: CompetitiveAn established and growing organisation is looking for a Customer Service Coordinator to join its Customer Services team in Whitstable. This is a varied, fast paced role where you will play a key part in delivering an exceptional, professional service to both internal and external customers.The RoleAs Customer Service Coordinator, you will be responsible for managing customer enquiries, quotations and sales orders from initial request through to delivery. You will act as a central point of contact, ensuring clear communication, accurate processing and proactive follow-up at every stage of the customer journey. Working closely with commercial, procurement and product teams, you will help build accurate pricing, manage lead times and support sales activity, while maintaining a high standard of customer care at all times.We can only accept candidates with the full Right To Work and with local commute from these areas: Whitstable, Canterbury, Faversham, Herne Bay, Aylesham, Margate, Ramsgate and Broadstairs.Key Responsibilities * Processing customer quotations and sales orders in line with agreed KPIs * Building and maintaining strong customer relationships through excellent service * Preparing quotations using internal systems and commercial guidelines * Ensuring export compliance when processing orders and quotations * Proactively following up quotations and negotiating where appropriate * Managing orders through to shipment and delivery * Providing regular updates to customers throughout the order lifecycle * Investigating and escalating customer complaints where required * Developing product knowledge to handle basic technical queries * Supporting external sales teams and Business Development Managers * Identifying opportunities for cross-selling, up-selling and new business * Liaising with internal departments to support customers and route-to-market decisions * Contributing ideas to improve service levels and team performance * Providing cover for colleagues during holidays and sickness * Undertaking training and supporting project work as requiredPerson Specification * Previous experience in a customer service or order processing environment * Experience managing customer enquiries, quotations, orders and shipments * Confident liaising between customers and internal departments * Strong relationship-building skills with both internal and external stakeholders * Good IT skills, including Microsoft Word, Excel and OutlookEmail: m.potton@newappointmentsgroup.co.uk
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Customer Service Coordinator
17 hours ago
Whitstable, United Kingdom New Appointments Group Full timeCustomer Service Coordinator (Fixed Term 12 month contract) Location: Whitstable Hours: Monday to Thursday 08:00 to 16:30, Friday 08:00 to 13:30 (37.5 hours a week, with hybrid working) Salary: Competitive An established and growing organisation is looking for a Customer Service Coordinator to join its Customer Services team in Whitstable. This is a varied,...
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Whitstable, United Kingdom Office Angels Full timeWe're really excited to be recruiting for this successful, interesting and expanding manufacturing business in their search for a Customer Service Coordinator to work as part of a team of 5. Please find all the details below: Job Title: Customer Service Coordinator Location: Whitstable, Kent Salary: £25,000 - £27,000 Hours: Monday to Thursday 8am to 4:30pm...
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Whitstable, United Kingdom Office Angels Remote Work Freelance Full timeWe're really excited to be recruiting for this successful, interesting and expanding manufacturing business in their search for a Customer Service Coordinator to work as part of a team of 5.Please find all the details below: Job Title: Customer Service CoordinatorLocation: Whitstable, Kent Salary: £25,000 - £27,000Hours: Monday to Thursday 8am to 4:30pm...
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Whitstable, United Kingdom Office Angels, UK Full timeWe're really excited to be recruiting for this successful, interesting and expanding manufacturing business in their search for a Customer Service Coordinator to work as part of a team of 5.Please find all the details below: Job Title: Customer Service CoordinatorLocation: Whitstable, Kent Salary: £25, - £27,Hours: Monday to Thursday 8am to 4:30pm and...
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Dutch Speaking Customer Service Specialist
1 week ago
Whitstable, United Kingdom French Selection UK Full timeFRENCH SELECTION UK **Dutch speaking Customer Service Specialist** Customer Service, Customer Care, Customer Support, Administration, Sales Coordination, Travel, Tourism, Website, Fluent in Dutch. **Location: Whitstable, Kent** At commuting distance by car from Margate, Herne Bay, Broadstairs, Thanet, Canterbury, Dover, Faversham, Sittingbourne, Medway,...
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German Speaking Customer Service Assistant
2 weeks ago
Whitstable, United Kingdom French Selection UK Full timeFRENCH SELECTION UK **German Speaking Customer Service Assistant** Customer Service, Customer Care, Customer Support, Administration, Sales Coordination, Travel, Tourism, Website, Fluent in German, Czech, Hungarian, Croatian, Serbian, Polish, Romanian, Bulgarian, Slovak, Greek, Lithuanian, Latvian, Estonian, Slovenian, Serbo-Croatian **Salary: £26k plus...
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Customer Service Advisor
6 days ago
Whitstable, United Kingdom Fusion Lifestyle Full timeWe are now hiring Customer Service Advisors **Who We Are**: Active Life has the mission to bring health and wellbeing to communities across the UK. We are a registered charity and we invest back into the communities that we serve. **Who You Are**: We are looking for local people who share our passion for customer service, accept only the best, and have the...
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Booking Coordinator
2 days ago
Whitstable, United Kingdom Superior Healthcare Full timeSuperior Healthcare are seeking a Booking Coordinator to join our expanding agency team and to help support our clients across Kent. **Company Overview** Superior Healthcare is a leading recruiter of carers and nurses, providing dedicated staff to support Kent-based nursing and residential homes, private hospitals, schools and supported living. **The...
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Complex Care Coordinator
1 week ago
Whitstable, United Kingdom Superior Healthcare Full time**We’re Looking for a Complex Care Coordinator**: **Where** Whitstable **What** As a complex care coordinator within Superior Healthcare’s complex care division, based in an office environment, you will have your own client caseload and will work with clients, their families, carers and commissioners. You will work with a team to support clients, by...
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Customer Service Administrator
2 days ago
Whitstable, United Kingdom GerrardWhite Full timeDo you have customer service experience? Are you looking to start your career in an office role? As a **Customer Service Administrator** you will be responsible for looking after your customer. They may have had an accident by the side of the road and it will be your job to arrange a hire car and get the car into the garage for repairs.You will be there to...
