Dutch Speaking Customer Service Specialist

21 hours ago

Whitstable, United Kingdom French Selection UK Full time

FRENCH SELECTION UK **Dutch speaking Customer Service Specialist** Customer Service, Customer Care, Customer Support, Administration, Sales Coordination, Travel, Tourism, Website, Fluent in Dutch. **Location: Whitstable, Kent** At commuting distance by car from Margate, Herne Bay, Broadstairs, Thanet, Canterbury, Dover, Faversham, Sittingbourne, Medway, Folkestone, Ashford, Rochester, Kent **Salary: £26k plus Benefits** **Ref: 428CSD** **office based** **full time or part time available** **training provided** VIEW JOB DESCRIPTION > APPLY NOW: Please visit the French Selection UK website, vacancies section, search job reference CWK24.Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficientlyby our team of consultants. **The Company**: Our client is a well-established, family owned company providing holiday villa rentals. **Main Duties**: Providing exceptional customer service to clients and prospective clients as a villa specialist **The Role**: - To provide a high level Customer Service to Dutch speaking customers - To handle inbound communications and respond accordingly - To respond and deal to all queries in a timely and efficient manner - To work with internal departments to ensure the business is run efficiently - To continuously gain knowledge of holiday rentals and their locations - Translations where necessary as well as assisting with social media platforms - Assist in maintaining the company website to a high standard - Fluent in ENGLISH and DUTCH is essential (written and spoken)**: - Excellent communication skills - An interest in Travel and Tourism is desirable but not a necessity - Previous experience in Customer Support is beneficial - Able to work as part of a team - Problem solver, confident and dynamic personality - Excellent attention to detail - IT literate - Ability to work every other weekend followed by 2 days off in the week **Salary: £26k + Other Benefits** French Selection UK - The leading recruitment consultancy specialising in the placement of French, German, Spanish, Italian and Russian speaking professionals and executives throughout the United Kingdom.

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