Contact centre advisor

4 days ago

Sunderland, United Kingdom Pertemps Full time

CUSTOMER SERVICE ASVISOR START DATE:JAN 5th 202637 hours per week- Shifts between 6am and 8pm over 5 days out of Monday to SundayFree parking availablegood transport linksTemporary to Permanent Excellent training & developmentCandidtes Must be flexible Salary from £12.82 per hour We’re recruiting Customer Service Advisors to join our client’s busy, friendly call centre team. You’ll mainly handle inbound calls, supporting customers with a variety of queries while delivering an exceptional level of service. Our client prides themselves on creating a workplace where people feel valued, supported, and part of the team. What We’re Looking ForStrong customer service skillsConfidence handling both inbound and outbound callsGood IT literacy, including Microsoft OfficeExcellent communication and organisational skillsPrevious customer service experience (not necessarily in a call centre)Full training is provided for the right candidates. Key ResponsibilitiesDeliver an excellent customer experience in line with the company’s Quality FrameworkBe the first point of contact via telephone, email, SMS, and social mediaTake ownership of enquiries and complaints, using initiative to find effective solutionsAccurately update internal systems to ensure smooth customer journeysWork closely with internal teams and external partners to provide a seamless service

  • Customer Services Advisor

    1 week ago

    Sunderland, United Kingdom Wiltshire College & University Centre Full time

    OverviewWiltshire College & University Centre have a great opportunity for a Customer Service Advisor – Contact Centre to join our team.Job Type: Permanent, Part Time 24.5 hours per week – to be worked over 5 days per week, 52 weeks per yearWorking pattern: Monday – Thursday 12.00–17.00 and Friday 12.00–16.30Closing Date: 19 November 2025About...

  • Contact Centre Advisor

    2 weeks ago

    Sunderland, United Kingdom Ambassador Theatre Group Full time

    The Ambassador Theatre Group is the largest owner/operator of theatres in the UK with over 50 UK and international venues. We're an internationally recognised theatre producer and a leader in theatre ticketing services through ATG Tickets, a market-leading business selling over 11 million tickets in the UK each year. We are recruiting for a Contact Centre...

  • Contact Centre Insurance Advisor

    1 week ago

    Sunderland, United Kingdom Kura Full time

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  • Contact Centre Customer Service Advisor

    1 week ago

    Sunderland, United Kingdom Kura Full time

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    1 week ago

    Sunderland, United Kingdom Kura Full time

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  • Call Centre Insurance Advisor

    1 week ago

    Sunderland, United Kingdom Kura Full time

    Job Details: **Office-based** **Call Centre Insurance Advisor** **Location**:Sunderland **Start date**:Monday 17th October **Salary**:£20,592.00 **Contract**:Full Time, Permanent Position **Shift**:Six Week Rotational Shift Pattern between the hours of 8am - 8pm Monday - Friday; 8am - 5pm Saturday; 9am - 2pm Sunday Role details.: As a customer...

  • Contact Centre Team Leader

    2 weeks ago

    Sunderland, United Kingdom PDSA Full time

    **Pets and People at the Heart of what we do.** Do you have a strong focus, a determination to succeed whilst also having a kind social heart? **Then we want to hear from you!** We are looking for an experienced Team Leader or someone with great Team Leader potential, who would like to bring their unique talents to our fast-paced and ever changing Contact...

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    Sunderland, United Kingdom Path2Solutions Full time

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  • Multi-Channel Customer Service Advisor

    1 week ago

    Sunderland, United Kingdom Wiltshire College & University Centre Full time

    A renowned educational institution in Sunderland is seeking a Customer Service Advisor – Contact Centre to join their team. The role involves providing exceptional service as the first point of contact for students and families, handling inquiries via multiple channels, and supporting applications and enrollments. The ideal candidate should possess strong...

  • Virtual Contact Centre Team Leader

    1 week ago

    Sunderland, United Kingdom Hays Travel Limited Full time

    **JOB DESCRIPTION** Job Title Virtual Contact Centre Team Leader Department Virtual Contact centre Reporting To Virtual Contact centre manager Location Home based Working Hours 37.5 per week (Monday - Friday, 8.00am - 9.00pm, Saturday -Sunday, 9.00am -7.00pm on a rota basis, including evenings & weekends) **Overview** This is an exciting opportunity to lead...