Fair Trading Officer
1 week ago
INTERNAL APPLICANTS MUST APPLY VIA MYSELF This vacancy is internal and open to applications from employees of North Lanarkshire Council and Associated Employers* only. The "Apply now" button is not activated for this role. Please log into your MySelf account for further instructions on how to apply as an internal candidate.*Fusion Assets, NLP LLP NLC9 £34, - £40,North Lanarkshire Council is seeking to appoint an enthusiastic and self-motivated Fair Trading Officer who can work independently and as part of a team to ensure effective service delivery.Based within Protective Services, this post operates on a hybrid working model, blending home and office time to offer flexibility, with a substantive office base at Station House, Old Edinburgh Road, Bellshill.The successful candidate will play a key role in securing a fair and safe trading environment by providing advice, guidance, and enforcement in relation to consumer protection and Trading Standards legislation. Duties will include:Inspecting premises and investigating complaints and service requests.Advising businesses and consumers on compliance with relevant legislation.Undertaking test purchases, targeted projects, and formal enforcement duties.Preparing reports and presenting evidence for civil and criminal proceedings when required.You will be educated to HNC or equivalent level and in addition, hold a Trading Standards Practitioner Certificate (or have a willingness to work towards this qualification within a 12-month period).You will have experience of dealing with people, managing your own workload, and ideally previous experience in a Trading Standards or advisory environment. Knowledge of Consumer Protection, Consumer Rights, and general law is essential, along with strong investigative and report-writing skills. IT literacy and familiarity with online resources are also required.A full driving licence is essential, as is a flexible approach to occasional out-of-hours working.Work pattern:35 hours per week - Monday to Friday - 09:00am to 17:00pm (1 hour lunch break)Working here at North Lanarkshire Council If you’re considering a career with us, you’ll be keen to know what’s in it for you. We have a great package of benefits available, from health and wellbeing to finances and family. This includes 27 days annual leave and 6 public holidays*, and a wide range of benefits available to you, find out more at work well NL. We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career.
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