Membership Onboarding Coordinator

2 days ago


Grantham, United Kingdom Meraki Talent Ltd Full time

Meraki Talent is looking for a Membership Onboarding Coordinator, to join a global professional body based in Grantham. Looking for someone with previous exposure working in a Membership/Professional Body or Educational/training environment. With strong customer services skills managing the membership lifecycle from queries to renewal process. Membership Onboarding responsibilities: Coordinate and manage the membership onboarding process, ensuring new members are set up accurately and efficiently. Administer subscription processes and renewals, including monitoring deadlines and member status. Maintain accurate member records by updating the CRM system with new registrations and changes to member details. Prepare reports and updates for the Senior Leadership Team (SLT) as required. Act as the main point of contact for subscription and membership queries, providing clear and timely responses. Carry out due diligence checks in line with organisational and regulatory requirements. Work closely with the Finance team to resolve queries relating to payments, invoices, and reconciliations. Person Specification: Strong organisational and administrative skills with excellent attention to detail. Confident using CRM systems and Microsoft Office (or similar platforms). Excellent communication skills and a customer-focused approach. Experience in a membership, professional body, or similar environment is desirable. Able to manage multiple priorities and meet deadlines.



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