Membership Admin

Meraki Talent is working with a Professional Body based in Grantham, looking to recruit a Membership Admin on a 12month FTC. We are seeking an organised and customer-focused Membership professional to join the team. This role plays a vital part in supporting members and ensuring the smooth administration of licensed activities, grading, and registration processes. Membership Admin duties: Act as a first point of contact for member enquiries, providing timely and professional support by phone and email. Administer grading and registration processes, including handling fee queries and processing payments in line with organisational procedures. Maintain accurate and up-to-date records by updating and managing the CRM system. Provide administrative support for the CPD audit process, including tracking compliance and maintaining relevant records. Collate and prepare documentation for members, ensuring accuracy and confidentiality. Liaise with third-party organisations to coordinate and support external visits and activities. Ensure all work is completed in line with internal policies, regulatory requirements, and data protection standards. Person Specification: Must have experience working in an office environment previously, dealing with customer service queries, ideally in a professional body or educational setting. Highly organised with strong attention to detail. Excellent written and verbal communication skills. Confident using CRM systems and Microsoft Office or similar software. Able to manage multiple tasks and work effectively to deadlines.