Administrative Assistant/coordinator

2 weeks ago

Grantham, United Kingdom Harrowby Lodge Nursing Home Full time

Overview:
As an Administrative Assistant/Coordinator in a care home setting, you will play a crucial role in supporting the smooth operation of the facility. Your primary responsibility will be to provide efficient administrative support to the care home staff and ensure the effective management of various administrative tasks.

**Responsibilities**:
General Administrative Duties:

- Maintain accurate and organized records, including resident files, staff records, and other administrative documents.
- Assist with scheduling appointments, meetings, and managing calendars.
- Handle incoming and outgoing mail, as well as other routine office tasks.

Resident Support:

- Provide friendly and compassionate assistance to residents and their families, addressing their inquiries and concerns.
- Assist with resident admissions, transfers, and discharges, ensuring proper documentation and coordination with relevant departments.
- Help coordinate resident activities and events, including scheduling and logistics.

Staff Support:

- Assist with staff scheduling, including maintaining records of attendance, time off requests, and shift changes.
- Support the recruitment and onboarding process for new staff members.
- Coordinate staff training and development activities, including organizing training sessions and maintaining training records.

Financial and Supplies Management:

- Assist with financial tasks, such as billing, invoicing, and tracking expenses.
- Manage inventory and supplies, ensuring adequate stock levels and timely reordering.
- Collaborate with the finance department to maintain accurate records and reconcile accounts.

Compliance and Documentation:

- Ensure compliance with legal and regulatory requirements, including data protection, health and safety, and confidentiality.
- Assist in preparing reports and maintaining accurate records related to resident care, incidents, and other administrative aspects.

Qualifications and Skills:

- Proven experience in an administrative role, preferably in a healthcare or care home setting.
- Excellent organizational and time management skills, with the ability to prioritize tasks effectively.
- Strong communication skills, both verbal and written, to interact with residents, families, and staff.
- Proficiency in using computer software (e.g., Microsoft Office suite) and familiarity with electronic record-keeping systems.
- Attention to detail and accuracy in maintaining records and documentation.
- Empathy, patience, and a caring attitude toward residents and their families.
- Ability to maintain confidentiality and handle sensitive information appropriately.

Note: This job description provides a general overview of the typical duties and responsibilities of an administrative role in a care home. Actual job responsibilities may vary depending on the specific needs and requirements of the care home and its residents.

**Job Types**: Part-time, Permanent
Part-time hours: 20 per week

**Salary**: From £11.00 per hour

**Benefits**:

- Company pension
- Flexitime
- Free parking

Schedule:

- Flexitime
- Monday to Friday

Ability to commute/relocate:

- Grantham: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: Administrative Assistant/Coordinator

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