Customer Service Advisor

15 hours ago


Harrow, United Kingdom Parkside Full time

Location: Uxbridge Schedule: 37 hours weekly, distributed over 5 days within a 7-day span. Service Hours: AM - 9.00PM. Compensation: Annual pay of £22,, along with a performance BONUS. Position Overview: In the capacity of a Welcome Team Advisor, you represent the first impression and commitment of our client to their prospects. The primary goal is to effectively integrate new clients, thereby amplifying revenue via top-tier customer interactions. Duties: * Promote and emphasise the unique selling points of our extensive product lineup. * Forge collaborative ties with colleagues, leadership, internal divisions, and external partners to address client queries. * Forge collaborative ties with colleagues, leadership, and external partners to address client queries. * Enhance the client journey by consistently delivering above-and-beyond service. * Process inquiries through calls, maintain client records, and oversee correspondence. Desired Qualifications: * Able to present different product details, underscoring benefits, and contrasting against rival products. * Demonstrated adaptability in dynamic settings. * Strong communication capabilities, both written and spoken. * Proficient usage of Microsoft Office tools. Ideal Candidate Traits: * Vibrant and charismatic demeanour. * Exemplary telephone manners and articulate communication. * Self-assured attitude with a focus on financial objectives. * Passion for telephonic interactions. * Adaptability to the cyclic nature of sales. * Inclination towards a desk-based role. * Tenacity coupled with a competitive edge. Benefits: * Attractive referral bonuses for employees. * Milestone recognition's for dedicated service. *



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